Rental Experience Specialist — Car Hire

Bed King; Pietermaritzburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

The Woodford Group is seeking a Rental Agent to join our Pietermaritzburg team. You will deliver exceptional customer service, manage reservations, and ensure vehicles are rental-ready with thorough inspections and accurate documentation.

Join a dynamic, forward-thinking team committed to integrity, collaboration, and continuous improvement in a fast-paced mobility business across our nationwide network.

Qualifications

• Grade 12 (Matric) or equivalent; customer-facing experience valued.
• Proven ability to deliver excellent customer service in a fast-paced environment.
• Strong administrative accuracy in paperwork, inspections, and records.
• Proficiency with PC and Microsoft Office for documentation and reporting.
• Valid driver’s license and ability to move vehicles as required.

Responsibilities

• Assist customers in renting vehicles.
• Provide information on rental options, waivers, and rates.
• Maintain excellent service throughout the process.
• Reservation management: handle bookings, confirmations, and schedule coordination.
• Vehicle inspection: conduct pre- and post-rental inspections and document damages.
• Rental agreement administration: prepare and explain terms of agreements.

Skills

Customer service

Strong planning

Attention to detail

Active listening

Integrity

Under pressure

Adaptability

Decisiveness

Education

Grade 12 / Matric

Tools

Microsoft Office

Job description

The Woodford Group is seeking a Rental Agent to join our Pietermaritzburg team. You will deliver exceptional customer service, manage reservations, and ensure vehicles are rental-ready with thorough inspections and accurate documentation.

Join a dynamic, forward-thinking team committed to integrity, collaboration, and continuous improvement in a fast-paced mobility business across our nationwide network.