Remote Telecoms Field Technician – Remote-First and Flexible

Placements24; Stellenbosch; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Health and wellness benefits

Remote work

Training opportunities

Remote-first environment

Job summary

Placements24 is seeking a dedicated Remote Telecoms Field Technician to join a national leader in telecommunications. The role is fully remote and home-based, performing diagnostics, installations, and remote configurations to maintain network performance.

You will work with senior engineers, use remote support tools, and document resolutions in the ticketing system, while prioritizing customer satisfaction and service quality.

Qualifications

• Proven experience as Telecommunications Technician or similar role.
• Strong understanding of network infrastructure and services.
• Familiarity with VoIP, DSL, and Fiber technologies.

Responsibilities

• Remotely diagnose, troubleshoot, and resolve telecom issues.
• Perform remote installations, configurations, and upgrades of network hardware and software.
• Conduct virtual site inspections and assessments using provided tools.
• Document troubleshooting steps and resolutions in the ticketing system.
• Adhere to company policies, procedures, and safety standards.

Skills

Remote support

Network diagnostics

VoIP

Fiber

DSL

Tools

Remote diagnostic tools

Ticketing systems

Job description

Placements24 is seeking a dedicated Remote Telecoms Field Technician to join a national leader in telecommunications. The role is fully remote and home-based, performing diagnostics, installations, and remote configurations to maintain network performance.

You will work with senior engineers, use remote support tools, and document resolutions in the ticketing system, while prioritizing customer satisfaction and service quality.