Remote Telecom Technician - Expert Network Support
Placements24
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Benefits offered by this job
Job summary
Placements24 is seeking a skilled Remote Telecommunications Technician to join our distributed technical team. This fully remote role lets you apply expertise in telecommunications systems by providing remote support, troubleshooting, and configuration for client networks from anywhere, including Durban, KwaZulu-Natal.
You will diagnose issues using advanced remote tools and contribute to reliable connectivity across regions.
Qualifications
- Proven experience in a Telecommunications Technician role with remote support.
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
- Ability to work independently and document activities clearly.
Responsibilities
- Provide remote technical support and troubleshooting for telecommunications hardware and software issues.
- Remotely configure, install, and maintain network devices, including routers, switches, and modems.
- Monitor network performance and proactively identify problems and bottlenecks.
- Document all support activities, configurations, and resolutions in the ticketing system.
- Collaborate with on-site technicians and internal teams to resolve complex network challenges.
- Stay updated on latest telecommunications technologies and best practices.
Skills
Tools
Job description
Placements24 is seeking a skilled Remote Telecommunications Technician to join our distributed technical team. This fully remote role lets you apply expertise in telecommunications systems by providing remote support, troubleshooting, and configuration for client networks from anywhere, including Durban, KwaZulu-Natal.
You will diagnose issues using advanced remote tools and contribute to reliable connectivity across regions.
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