Remote Telecom Technician - Expert Network Support

Placements24; Durban; Hybride; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Fully remote work arrangement

Home office stipend

Health insurance

Résumé du poste

Placements24 is seeking a skilled Remote Telecommunications Technician to join our distributed technical team. This fully remote role lets you apply expertise in telecommunications systems by providing remote support, troubleshooting, and configuration for client networks from anywhere, including Durban, KwaZulu-Natal.

You will diagnose issues using advanced remote tools and contribute to reliable connectivity across regions.

Qualifications

• Proven experience in a Telecommunications Technician role with remote support.
• Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
• Ability to work independently and document activities clearly.

Responsabilités

• Provide remote technical support and troubleshooting for telecommunications hardware and software issues.
• Remotely configure, install, and maintain network devices, including routers, switches, and modems.
• Monitor network performance and proactively identify problems and bottlenecks.
• Document all support activities, configurations, and resolutions in the ticketing system.
• Collaborate with on-site technicians and internal teams to resolve complex network challenges.
• Stay updated on latest telecommunications technologies and best practices.

Connaissances

Remote support

Networking protocols

VPN technology

Cisco & Juniper

Fiber optics

Diagnostic tools

Communication skills

Outils

Remote access tools

Network monitoring software

Description du poste

Placements24 is seeking a skilled Remote Telecommunications Technician to join our distributed technical team. This fully remote role lets you apply expertise in telecommunications systems by providing remote support, troubleshooting, and configuration for client networks from anywhere, including Durban, KwaZulu-Natal.

You will diagnose issues using advanced remote tools and contribute to reliable connectivity across regions.