Remote Telecom Network Operations Specialist

Placements24; Vereeniging; Hybrid; ZAR 540,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Medical, dental, and vision insurance

Retirement savings plan

Home office stipend

Professional development resources

Job summary

Placements24 is seeking aRemote Telecom Network Operations Specialist to monitor and maintain network performance from a fully remote setup. You will troubleshoot incidents, perform routine maintenance, and coordinate with senior engineers to ensure high availability of services.

The role requires a strong networking background, problem-solving skills, and the ability to work independently in a remote environment across regions in South Africa.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or related field, or equivalent practical experience.
• Minimum of 3 years of hands‑on experience in network operations or network support.
• Solid understanding of TCP/IP networking, routing protocols (e.g., BGP, OSPF), and switching concepts.
• Experience with network monitoring tools (e.g., SolarWinds, Zabbix, Nagios).
• Familiarity with various network devices from vendors like Cisco, Juniper, or Huawei.
• Ability to troubleshoot complex network problems independently.
• Excellent communication and documentation skills, with the ability to articulate technical issues clearly.

Responsibilities

• Monitor network traffic, system performance, and availability using monitoring tools.
• Identify, diagnose, and resolve network incidents and outages promptly.
• Perform routine network maintenance tasks, including software updates and configuration backups.
• Respond to network alerts and escalations, providing first and second-level troubleshooting.
• Collaborate with senior engineers and other teams to address complex network issues.
• Document network events, resolutions, and create knowledge base articles.
• Assist in the implementation of network changes and upgrades following procedures.
• Ensure adherence to network operating procedures and security policies.
• Participate in on-call rotation as required for incident response.

Skills

Network monitoring

TCP/IP networking

Routing protocols (BGP/OSPF)

Scripting (Python, Bash)

Documentation

Communication

Remote work discipline

Education

Bachelor's degree in CS/IT/Telecommunications or related field

Tools

SolarWinds

Zabbix

Nagios

Cisco

Juniper

Huawei

Job description

About the Role

Our client, a rapidly growing telecommunications company, is seeking a highly motivated and skilled Remote Telecom Network Operations Specialist to join their dedicated team. This is a fully remote position, allowing you to contribute to the stability and performance of our client's network infrastructure from the comfort of your own home. The successful candidate will be responsible for monitoring network performance, identifying and resolving issues, and ensuring the seamless operation of our client's services. You will play a critical role in maintaining high availability and optimal performance of the network, responding to alerts, and executing troubleshooting procedures. This role requires a strong technical foundation in networking, excellent problem-solving skills, and the ability to work effectively in a self-directed, remote environment. Join us in safeguarding the connectivity that powers our clients and their customers across various regions.

Key Responsibilities

• Monitor network traffic, system performance, and availability using sophisticated monitoring tools.
• Identify, diagnose, and resolve network incidents and outages in a timely manner.
• Perform routine network maintenance tasks, including software updates and configuration backups.
• Respond to network alerts and escalations, providing first and second-level troubleshooting.
• Collaborate with senior engineers and other teams to address complex network issues.
• Document network events, resolutions, and create knowledge base articles.
• Assist in the implementation of network changes and upgrades following established procedures.
• Ensure adherence to network operating procedures and security policies.
• Participate in on-call rotation as required for incident response.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent practical experience.
• Minimum of 3 years of hands‑on experience in network operations or network support.
• Solid understanding of TCP/IP networking, routing protocols (e.g., BGP, OSPF), and switching concepts.
• Experience with network monitoring tools (e.g., SolarWinds, Zabbix, Nagios).
• Familiarity with various network devices from vendors like Cisco, Juniper, or Huawei.
• Ability to troubleshoot complex network problems independently.
• Excellent communication and documentation skills, with the ability to articulate technical issues clearly.
• Proven ability to manage time effectively and prioritize tasks in a remote work setting.
• Experience with scripting (e.g., Python, Bash) for automation is a plus.

Benefits

• competitive salary
• performance-based bonuses
• comprehensive benefits package including medical, dental, and vision insurance
• retirement savings plan
• stipend for home office setup
• continuous access to professional development resources, online training, and virtual workshops

As a fully remote position, you benefit from the flexibility and autonomy to manage your work‑life balance effectively. You will be part of a collaborative and supportive virtual team, working with cutting‑edge technologies in the dynamic telecommunications industry. This is an excellent opportunity to advance your career in network operations without geographic constraints, contributing to critical infrastructure from anywhere in South Africa .