Remote Telecom Network Operations Lead

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive compensation

Comprehensive benefits package

Paid annual leave

Job summary

Placements24 is seeking a seasoned Remote Telecom Operations Manager to lead and optimize nationwide network operations from anywhere in South Africa. You will drive incident management, performance monitoring, and SOP implementation to ensure service availability and reliability.

The role requires leading remote teams, deep telecom tech expertise, and the ability to thrive in a fast-paced, fully remote environment. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in a relevant field.
• 7+ years of experience in telecommunications operations or network management.
• 3+ years in a management or supervisory role.
• Proven experience managing remote teams and distributed infrastructure.
• Strong understanding of network protocols, telecommunications infrastructure (fiber, wireless, IP networking), and NMS/OSS systems.
• Demonstrated ability to handle complex network incidents and drive resolution.
• Excellent leadership, communication, and organizational skills.
• Proficiency in utilizing network monitoring and management tools.
• Ability to work independently and manage multiple priorities effectively in a remote setting.
• Experience with ITIL frameworks is highly desirable.

Responsibilities

• Oversee the daily operations of the telecom network, ensuring optimal performance, availability, and reliability.
• Manage and mentor a distributed team of network operations engineers and technicians.
• Develop and implement standard operating procedures (SOPs) for network monitoring, incident management, and problem resolution.
• Establish and track key performance indicators (KPIs) for network operations.
• Collaborate with engineering and deployment teams to ensure smooth integration of new network elements and services.
• Manage vendor relationships related to network operations tools and support.
• Ensure compliance with all relevant industry standards and security protocols.
• Drive continuous improvement initiatives within the operations team to enhance efficiency and reduce downtime.
• Prepare regular performance reports for senior management.

Skills

Remote team leadership

Network operations management

NMS/OSS proficiency

Incident management

KPI development

Telecommunications expertise

Education

Bachelor's degree in Telecommunications Engineering, Computer Science, IT

Tools

NMS/OSS systems

Job description

Placements24 is seeking a seasoned Remote Telecom Operations Manager to lead and optimize nationwide network operations from anywhere in South Africa. You will drive incident management, performance monitoring, and SOP implementation to ensure service availability and reliability.

The role requires leading remote teams, deep telecom tech expertise, and the ability to thrive in a fast-paced, fully remote environment. Competitive compensation and comprehensive benefits are offered.