Remote Social Worker - Family Services

Placements24; George; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Remote work flexibility

Professional development

Supportive remote team

Work from anywhere in South Africa

Professional body membership

Job summary

Placements24 is seeking a dedicated Remote Social Worker to join its virtual team serving clients in George, Western Cape and beyond. You will provide counseling, case management, and resource linkage through secure digital platforms, maintaining confidentiality and professional standards.

Join a flexible fully remote role that supports families and individuals across South Africa. The successful candidate will have SACSSP registration, a BSW or MSW, and at least three years of

Qualifications

• Bachelor's or Master's degree in Social Work (BSW or MSW) from an accredited institution.
• Current SACSSP registration is required.
• Minimum of three years post-qualification experience in social work.
• Proficiency with digital communication tools and video conferencing.
• Strong written and verbal communication; ability to work remotely with confidentiality.

Responsibilities

• Conduct remote assessments to identify needs, strengths, and challenges.
• Provide virtual counseling and therapeutic interventions.
• Develop and implement case management plans and coordinate services.
• Coordinate with other providers via virtual channels.
• Maintain confidential electronic client records and case notes.
• Engage in ongoing professional development and remote service delivery.
• Respond to client inquiries via phone, email, or secure messaging.
• Advocate for clients within the virtual service framework.
• Participate in virtual team meetings and supervision sessions.
• Utilize technology to ensure client information security and privacy.

Skills

Counseling

Case management

Remote communication

Time management

Client-centered practice

Education

BSW/MSW from an accredited institution

Tools

Video conferencing

Electronic health records (EHR)

Job description

About the Role Our client is a forward-thinking organization committed to delivering comprehensive family support services across South Africa. We are currently seeking a dedicated and experienced Remote Social Worker to join our expanding virtual team, serving clients in the George, Western Cape region and beyond. This is a fully remote position, offering the flexibility to work from the comfort of your home while making a significant impact on the lives of families and individuals. You will be responsible for providing essential social work services, including counseling, case management, and resource linkage, all delivered through secure digital platforms. We are looking for a proactive professional who can build strong client relationships remotely and navigate the complexities of social challenges with empathy and expertise. This role is perfect for a self-motivated individual who thrives in an independent work environment and possesses excellent virtual communication skills.

Key Responsibilities

• Conduct remote assessments of individuals and families to identify needs, strengths, and challenges.
• Provide virtual counseling and therapeutic interventions to clients experiencing a range of personal, familial, and social issues.
• Develop and implement comprehensive case management plans, coordinating services and resources to support client goals.
• Facilitate communication and collaboration with other service providers, stakeholders, and community agencies through virtual channels.
• Maintain accurate, detailed, and confidential electronic client records and case notes in compliance with all relevant regulations and organizational policies.
• Engage in ongoing professional development to stay abreast of best practices in social work and remote service delivery.
• Respond to client inquiries and concerns promptly via phone, email, or secure messaging platforms.
• Advocate for clients' rights and needs within the virtual service delivery framework.
• Participate actively in virtual team meetings, case consultations, and supervision sessions.
• Utilize technology effectively to ensure the security and privacy of client information during all virtual interactions.

Requirements

• A Bachelor's or Master's degree in Social Work (BSW or MSW) from an accredited institution.
• Current registration with the South African Council for Social Service Professions (SACSSP).
• Minimum of three years of post-qualification experience in social work practice, preferably with families and children.
• Demonstrated ability to provide effective counseling and case management services remotely.
• Proficiency in using digital communication tools, video conferencing software, and electronic health record systems.
• Excellent written and verbal communication skills, with the ability to articulate complex information clearly and empathetically.
• Strong organizational and time management skills, with the ability to manage a caseload independently.
• A stable internet connection and a dedicated, private workspace to ensure confidentiality and uninterrupted service.
• A proactive approach to problem-solving and a commitment to client-centered practice.
• Understanding of data privacy and security protocols relevant to remote work.

Benefits

• Competitive salary reflecting expertise and experience.
• Significant flexibility offered by a fully remote work arrangement.
• Opportunities for continuous professional development and specialized training.
• Access to a supportive network of remote colleagues and supervisors.
• The ability to work from anywhere within South Africa.
• Contribution to a recognized professional body.