Remote Short-Term Claims Handler

Placements24; Randburg; Remote; ZAR 280,000 - 520,000; Full time

Benefits offered by this job

Salary package

Medical aid

Provident fund

Remote work

Training & development

Career progression

Job summary

Placements24 is seeking a dedicated Claims Handler for a remote position in South Africa. You will manage the full lifecycle of short-term insurance claims, from logging to settlement, while assessing validity, gathering evidence, and communicating with policyholders and third parties.

The role requires FAIS RE5 and strong negotiation skills, with remote work flexibility for candidates near Randburg, Gauteng.

Qualifications

• 3+ years of short-term insurance claims experience.
• Understanding of policy wordings.
• Strong communication and negotiation skills.
• Proficiency with claims management software.
• Remote-work capable.

Responsibilities

• Receive, log, and manage short-term insurance claims from inception to settlement.
• Assess claim validity based on policy terms and documentation.
• Investigate claim circumstances, gather evidence, and interview relevant parties.
• Communicate with policyholders, witnesses, repairers, and legal representatives.
• Negotiate settlements within delegated authority limits.
• Appoint and manage service providers such as assessors and repairers.
• Ensure claims are processed accurately and in compliance with regulatory requirements.
• Maintain detailed records in the claims management system.
• Identify and report potential fraudulent claims.
• Contribute to continuous improvement of claims handling processes.

Skills

Claims handling

Communication skills

Analytical thinking

Remote work

Education

Matriculation

Tools

Claims software

MS Office

FAIS RE5

Job description

Placements24 is seeking a dedicated Claims Handler for a remote position in South Africa. You will manage the full lifecycle of short-term insurance claims, from logging to settlement, while assessing validity, gathering evidence, and communicating with policyholders and third parties.

The role requires FAIS RE5 and strong negotiation skills, with remote work flexibility for candidates near Randburg, Gauteng.