Remote Senior VoIP Engineer

Placements24; Bloemfontein; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Highly competitive compensation

Healthcare coverage

Home office stipend

Professional development budget

Cutting-edge VoIP tech

Job summary

Placements24 is seeking a Senior VoIP Engineer to design, implement, and support a global VoIP infrastructure. You will ensure voice quality, reliability, and security for a remote, international team.

Responsibilities include deploying PBX platforms, SBCs, and gateways, monitoring performance, and applying best practices across networking and security. A strong background in SIP/RTP and major VoIP platforms is essential.

Qualifications

• Bachelor's degree in Telecommunications, Computer Science, or related field or equivalent practical experience.
• 6+ years of VoIP engineering and implementation experience.
• Deep knowledge of SIP, RTP, H.323, SRTP.
• Hands-on with major VoIP platforms and SBCs.

Responsibilities

• Design, deploy, configure, and maintain VoIP systems (PBX, SBCs, gateways).
• Monitor VoIP performance; troubleshoot call quality, connectivity, and security issues.
• Develop and enforce VoIP security practices (firewalls, encryption, IDS).
• Collaborate with network/systems engineers for seamless integration of VoIP services.
• Provide Tier 3 support for complex VoIP issues and escalations.
• Stay current with VoIP tech, standards, and vendor offerings.

Skills

VoIP engineering

SIP

RTP

H.323

SRTP

Asterisk

FreeSWITCH

Cisco Call Manager

SBCs

Networking

VPNs

Education

Bachelor's degree

Tools

Asterisk

FreeSWITCH

Cisco Call Manager

Job description

About the Role

Our client is seeking a highly skilled Senior VoIP Engineer to join their established, fully remote technical team. This position is critical for the design, implementation, and ongoing support of their Voice over IP infrastructure, which serves a wide array of business clients. You will be responsible for ensuring the highest levels of voice quality, reliability, and security for their VoIP services. This role offers the unique opportunity to work from anywhere, collaborate with a talented international team, and tackle complex challenges in the rapidly evolving telecommunications space, driving innovation in voice communication solutions.

Key Responsibilities

• Design, deploy, configure, and maintain VoIP systems, including PBX platforms, session border controllers (SBCs), and gateways.
• Monitor VoIP network performance, troubleshoot issues related to call quality, connectivity, and security, and implement effective solutions.
• Develop and enforce best practices for VoIP security, including implementing firewalls, encryption, and intrusion detection systems.
• Collaborate with network and systems engineers to ensure seamless integration of VoIP services with existing infrastructure.
• Provide Tier 3 support for complex VoIP-related customer issues and internal escalations.
• Stay current with VoIP technologies, standards, and vendor offerings to recommend improvements and new solutions.

Requirements

• Bachelor's degree in Telecommunications, Computer Science, or a related field, or equivalent practical experience.
• Minimum of 6 years of experience specifically focused on VoIP engineering and implementation.
• In-depth knowledge of VoIP protocols such as SIP, RTP, H.323, and SRTP.
• Hands-on experience with major VoIP platforms (e.g., Asterisk, FreeSWITCH, Cisco Call Manager) and SBCs.
• Strong understanding of networking concepts, including TCP/IP, DNS, QoS, and VPNs.
• Excellent analytical and problem-solving skills, with the ability to work independently in a remote setting.

Benefits

• Highly competitive salary and bonus potential.
• Comprehensive healthcare coverage (medical, dental, vision).
• Generous home office stipend and flexible work hours.
• Professional development budget for training, certifications, and conferences.
• Opportunity to work with cutting-edge VoIP technology and make a significant impact.
• Collaborative and supportive remote team culture.