Remote Senior Claims Adjuster - Auto Insurance

Placements24; South Africa; Remote; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Fully remote

Health, dental & vision insurance

Equipment provided

Professional development

Job summary

Placements24 is seeking a Remote Claims Adjuster in South Africa to manage insurance claims from reporting to settlement from a home office. The role emphasizes independent work, strong investigative skills, and timely, fair resolution for policyholders.

Candidates should have at least 3 years' experience as a Claims Adjuster, with a solid understanding of policy provisions, regulatory standards, and excellent communication abilities.

Qualifications

• Minimum 3 years as a Claims Adjuster or similar in insurance.
• Strong knowledge of insurance policies and claims investigations.
• Excellent written and verbal communication; negotiation skills.

Responsibilities

• Investigate, evaluate, and negotiate claims to determine coverage and liability.
• Gather and review documents (police reports, medical records, witness statements).
• Communicate with policyholders and third parties throughout the process.
• Process payments and manage reserves for assigned caseload.
• Ensure compliance with regulations and company policies.
• Maintain detailed claim records in the claims system.

Skills

Remote work experience

Negotiation

Investigation

Communication

Time management

Education

Relevant tertiary qualification

Insurance certification

Tools

Claims management software

Job description

Placements24 is seeking a Remote Claims Adjuster in South Africa to manage insurance claims from reporting to settlement from a home office. The role emphasizes independent work, strong investigative skills, and timely, fair resolution for policyholders.

Candidates should have at least 3 years' experience as a Claims Adjuster, with a solid understanding of policy provisions, regulatory standards, and excellent communication abilities.