Remote Senior Care Coordinator

Placements24; George; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Remote work from home

Competitive salary package

Comprehensive health insurance

Professional development/training in远程

Virtual team collaboration and regular

Career growth in remote social care

Access to digital tools for remotework

Job summary

Placements24 is seeking an experienced Senior Care Coordinator to oversee a remote portfolio delivering complex care solutions. You will coordinate services, liaise with healthcare professionals and families, and ensure high-quality, client-centered outcomes from a home office.

The role requires a Bachelor’s in a related field, 5+ years in care management (2+ in a senior capacity), and strong remote communication, analytics, and independence.

Qualifications

• Bachelor's degree in Social Work, Nursing, Gerontology, or related field.
• Minimum 5 years in care management or social work with 2+ years in a senior role.
• Proven ability to manage complex cases and coordinate multi-disciplinary teams.
• Excellent remote communication and interpersonal skills.
• Proficiency with digital case management software and telehealth platforms.
• Strong analytical and problem-solving capabilities.
• Ability to work independently and meet deadlines remotely.
• Deep understanding of community resources and social care services.
• Home office with reliable high-speed internet access.
• Passion for high-quality person-centered remote care.

Responsibilities

• Manage a caseload of clients with complex care needs and ensure coordinated service delivery.
• Conduct remote assessments of client needs, abilities and support systems.
• Develop, implement and review personalized care plans.
• Liaise with doctors, therapists and other providers for integrated care.
• Communicate with client families, providing updates and support.
• Oversee junior care staff and provide mentorship.
• Ensure compliance with regulations and best practices in social care.
• Maintain accurate client records on digital platforms.
• Identify risks and develop mitigation strategies for safety.
• Contribute to ongoing improvement of care coordination processes.

Skills

Remote communication

Interpersonal skills

Analytical thinking

Problem solving

Time management

Independent work

Team coordination

Education

Bachelor's degree in Social Work or related field

Gerontology / Nursing background

Tools

Case management software

Telehealth platforms

Job description

About the Role

Our client is actively seeking an experienced and highly motivated Senior Care Coordinator to join their expanding team, operating on a fully remote basis. This critical role focuses on overseeing and managing a portfolio of clients requiring complex care solutions. The successful candidate will be instrumental in ensuring the highest standards of care delivery, coordinating services, and liaising with healthcare professionals and family members to achieve optimal client outcomes. This is a fantastic opportunity for a seasoned professional to leverage their expertise in a dynamic, remote-first environment, contributing to the well-being of individuals across various regions. The role demands excellent organizational skills, a profound understanding of the healthcare landscape, and the ability to foster strong relationships with clients and stakeholders. You will be a key player in shaping and delivering compassionate, client-centered care strategies from the comfort of your home office. This position requires a dedicated individual committed to excellence in community and social care, even when working remotely.

Key Responsibilities

• Manage a caseload of clients with complex care needs, ensuring coordinated and effective service delivery.
• Conduct remote assessments of client needs, abilities, and support systems.
• Develop, implement, and regularly review personalized care plans.
• Liaise with doctors, therapists, and other healthcare providers to ensure integrated care.
• Communicate regularly with client families, providing updates and support.
• Oversee the work of junior care staff and provide mentorship.
• Ensure compliance with all relevant regulations and best practices in social care.
• Maintain accurate and up-to-date client records and documentation through our digital platforms.
• Identify potential risks and develop mitigation strategies for client safety and well-being.
• Contribute to the continuous improvement of care coordination processes and service offerings.

Requirements

• Bachelor's degree in Social Work, Nursing, Gerontology, or a related healthcare/social science field.
• A minimum of 5 years of experience in care management, social work, or a related field, with at least 2 years in a senior or supervisory capacity.
• Proven ability to manage complex cases and coordinate multi-disciplinary teams.
• Excellent remote communication and interpersonal skills, with the ability to build rapport virtually.
• Proficiency in using digital case management software and telehealth platforms.
• Strong analytical and problem-solving capabilities.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Deep understanding of community resources and social care services.
• A dedicated home office space with reliable high-speed internet access.
• Passion for delivering high-quality, person-centered care remotely.

Benefits

• This fully remote position offers the flexibility and convenience of working from home, eliminating commute times and expenses.
• Our client provides a competitive salary package, reflective of your experience and the senior nature of the role.
• Comprehensive health insurance benefits are included.
• Opportunities for continuous professional development, including specialized training in remote care management, are available.
• You will be part of a supportive and collaborative virtual team, with regular check-ins and team meetings.
• The company fosters a culture of innovation and empowers its employees to contribute ideas.
• Access to state-of-the-art digital tools and resources to facilitate effective remote work is guaranteed.
• This role offers a significant opportunity for career advancement within a growing organization focused on remote social care solutions.
• The chance to make a real difference in clients' lives from anywhere is a core benefit.