Remote Case Manager - Elderly Care Specialist

Placements24; Centurion; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Fully remote

Flexibility

Professional development

Collaborative team

Tech licenses

Career growth

Job summary

Placements24 is seeking a dedicated Remote Case Manager to coordinate care for elderly clients from a fully remote setup. This role serves Gauteng and beyond, leveraging digital platforms to assess needs, create care plans, and liaise with families and providers.

You will work independently, using case management software and EHR systems to document progress, ensure privacy, and advocate for client preferences while maintaining high ethical standards and compliance.

Qualifications

• A relevant degree or diploma in Social Work, Nursing, Gerontology, or related field.
• 3-5 years of case management experience, elderly care preferred.
• Proven ability to manage cases remotely using technology.
• Strong aging-related knowledge and community resources.
• Excellent communication and rapport-building skills online.
• Proficient with EHR and case management software.

Responsibilities

• Conduct comprehensive remote assessments of elderly clients' needs.
• Develop, implement, and monitor individualized care plans with clients and providers.
• Coordinate in-home care, medical appointments, transportation, and social activities.
• Serve as primary contact for clients and families.
• Liaise with healthcare providers, social workers, and community organizations.
• Ensure compliance with regulations and ethical standards.
• Maintain confidential client records via case management software.
• Advocate for clients' needs and preferences.
• Identify risks and implement mitigation strategies.
• Participate in virtual meetings and training.

Skills

Excellent communication

Empathy and compassion

Time management

Autonomous work

Education

Relevant degree or diploma in Social Work, Nursing, Gerontology, or related health/social care

Tools

Case management software

Electronic Health Records (EHR)

Microsoft Office Suite

Job description

About the Role

Our client, a leader in providing innovative **Community & Social Care** solutions, is seeking a highly motivated and experienced Remote Case Manager to join our fully remote team. This position is based out of the **Centurion, Gauteng, ZA** region, but operates entirely from a remote setting. You will play a critical role in coordinating comprehensive care services for elderly clients, ensuring they receive the support necessary to maintain their independence and quality of life. This role involves extensive communication with clients, families, healthcare providers, and community resources, all managed through digital platforms. We are looking for a proactive individual with a strong understanding of geriatric care and case management principles, who thrives in an independent work environment. The successful candidate will be responsible for developing, implementing, and monitoring individualized care plans, ensuring all services are delivered effectively and ethically. This fully remote position offers unparalleled flexibility, allowing you to contribute your expertise from the comfort of your home while impacting the lives of seniors across the **Gauteng** province and beyond. Your primary focus will be on enhancing the well-being and dignity of our elderly clientele.

Key Responsibilities

• Conduct comprehensive remote assessments of elderly clients' needs, including physical, emotional, and social well-being.
• Develop, implement, and continuously monitor individualized care plans in collaboration with clients, families, and healthcare professionals.
• Coordinate and arrange for various support services, such as in-home care, medical appointments, transportation, and social activities.
• Serve as the primary point of contact for clients and their families, providing regular updates and addressing concerns promptly.
• Liaise effectively with a network of healthcare providers, social workers, community organizations, and other service providers.
• Ensure compliance with all relevant regulations, ethical standards, and organizational policies.
• Maintain accurate and confidential client records using our secure case management software.
• Advocate for clients' needs and preferences, ensuring their voices are heard and respected.
• Identify potential risks and implement mitigation strategies to ensure client safety and well-being.
• Participate in virtual team meetings, training sessions, and case conferences.

Requirements

• A relevant degree or diploma in Social Work, Nursing, Gerontology, or a related health/social care field.
• Minimum of 3-5 years of experience in case management, preferably with a focus on elderly care or geriatrics.
• Proven ability to manage cases remotely, utilizing technology effectively for communication and coordination.
• Strong understanding of the aging process, common health issues in older adults, and available community resources.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to build rapport virtually.
• Proficiency in using case management software, electronic health records (EHR), and standard office productivity tools (e.g., Microsoft Office Suite).
• Demonstrated ability to work autonomously and manage time effectively in a remote setting.
• Empathy, compassion, and a strong commitment to client-centered care.
• Must have a reliable internet connection and a dedicated, quiet workspace.
• Understanding of ethical principles and confidentiality requirements in healthcare and social services.

Benefits

• Competitive salary based on experience and qualifications.
• Fully remote work arrangement, offering significant flexibility and work-life balance.
• Opportunity to specialize in elderly care and make a profound impact.
• Access to continuous professional development and training programs.
• Collaborative and supportive virtual team environment.
• Contribution to a forward-thinking organization committed to improving senior care.
• Company-provided technology and software licenses.
• Potential for career growth into senior case management or supervisory roles.