Elderly Care Coordinator (Remote)

Placements24; Vereeniging; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Professional development

Supportive team culture

Job summary

Placements24 is seeking a highly organized and compassionate Elderly Care Coordinator to join a fully remote team. You will develop care plans, coordinate home-based support, manage appointments, and help seniors maintain independence while connecting with families and service providers.

The role requires gerontology or related qualifications and at least 3 years of elder care experience. Strong communication and digital collaboration skills are essential for success in this remote-first

Qualifications

• Qualification in Gerontology, Social Work, Nursing or related field.
• Minimum 3 years in elder care, case management or similar.
• Strong communication, empathy and active listening.
• Proficient with video calls, digital tools and CRM systems.

Responsibilities

• Develop and manage personalized care plans for elderly clients based on their needs and preferences.
• Coordinate a range of services including healthcare appointments, home assistance, transportation, and social activities.
• Serve as a primary point of contact for elderly clients, their families, and external service providers.
• Conduct regular check-ins with clients via phone and video calls to monitor well-being and satisfaction.
• Facilitate referrals to appropriate healthcare professionals, social workers, and community resources.
• Maintain detailed and confidential client records and track service delivery.
• Organize virtual social events and engagement activities to combat isolation among seniors.
• Liaise with healthcare providers to ensure continuity of care and effective communication.
• Stay informed about best practices in elder care, aging well, and relevant legislation.
• Manage scheduling and logistics for remote support services.

Skills

Elder care

Case management

Communication

Empathy

Time management

Remote work

Education

Gerontology qualification

Social Work degree

Tools

Video conferencing software

CRM systems

Job description

About the Role

Our client is seeking a highly organized and compassionate Elderly Care Coordinator to join their fully remote team. This position is dedicated to enhancing the lives of senior citizens by facilitating access to essential services, support networks, and engaging activities. As a remote coordinator, you will leverage digital platforms to connect with elderly individuals, their families, and a network of service providers. Your responsibilities will include coordinating care plans, arranging for necessary home-based support, managing appointments, and ensuring seniors maintain a high quality of life and independence. The ideal candidate will possess excellent communication and organizational skills, a deep understanding of geriatric needs, and a strong sense of empathy. This remote-first role offers the flexibility to work from home while making a profound difference in the lives of seniors across various communities. We are looking for a proactive individual committed to providing exceptional care and support through innovative remote solutions. Join us in shaping a better future for elderly care.

Key Responsibilities

• Develop and manage personalized care plans for elderly clients based on their needs and preferences.
• Coordinate a range of services including healthcare appointments, home assistance, transportation, and social activities.
• Serve as a primary point of contact for elderly clients, their families, and external service providers.
• Conduct regular check-ins with clients via phone and video calls to monitor well-being and satisfaction.
• Facilitate referrals to appropriate healthcare professionals, social workers, and community resources.
• Maintain detailed and confidential client records and track service delivery.
• Organize virtual social events and engagement activities to combat isolation among seniors.
• Liaise with healthcare providers to ensure continuity of care and effective communication.
• Stay informed about best practices in elder care, aging well, and relevant legislation.
• Manage scheduling and logistics for remote support services.

Requirements

• A relevant qualification in Gerontology, Social Work, Nursing, Community Services, or a related field.
• Minimum of 3 years of experience in elder care, case management, or a related support role.
• Demonstrated understanding of the physical, emotional, and social needs of older adults.
• Exceptional communication, interpersonal, and active listening skills.
• Proficiency in using digital communication tools, video conferencing software, and client management systems.
• Strong organizational and time-management abilities for remote work.
• Ability to work independently, proactively, and with a high degree of reliability.
• A compassionate, patient, and person-centered approach.
• Access to a stable internet connection and a conducive remote working environment.
• Experience with coordinating diverse support services is a plus.

Benefits

• Competitive annual salary of R per annum.
• Fully remote work arrangement, offering excellent flexibility and work-life integration.
• Opportunity to specialize in elderly care and make a significant impact.
• Ongoing professional development and training opportunities.
• Supportive team culture focused on collaborative success.
• Work with innovative technology to deliver high-quality care.