Remote Sales Operations Manager

Placements24; Centurion; Hybrid; ZAR 1,482,000 - 2,305,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Advanced sales tools and analytics

Job summary

Placements24 is seeking a highly analytical Remote Sales Operations Manager to optimize the efficiency of the sales organization. This fully remote role focuses on systems, processes, and data supporting the sales team’s success, working with leadership, marketing, and IT to ensure accurate forecasting.

The ideal candidate has 5–7 years in sales operations/related roles, strong CRM, data visualization (Tableau/Power BI), and a track record of improving operational performance in a remote setting.

Qualifications

• Bachelor's degree required or equivalent experience in a quantitative field.
• 5–7+ years in sales operations, revenue operations, or analytical roles in tech/SaaS preferred.
• Proven expertise with CRM admin/config and sales analytics tools.

Responsibilities

• Oversee and optimize the sales technology stack including CRM and reporting dashboards.
• Develop and manage scalable sales processes and best practices.
• Manage the forecasting process with accuracy and actionable insights for leadership.
• Analyze sales data to identify trends and opportunities for improvement.
• Develop and maintain sales performance metrics for leadership and teams.
• Collaborate with marketing to align demand gen and pipeline management.
• Support the sales team with data analysis, territory planning, and commissions.
• Design and implement sales training related to processes and tools.
• Drive continuous improvement initiatives within sales operations.
• Ensure data integrity across all sales systems and reports.

Skills

CRM administration

Sales analytics

Forecasting

Data visualization

Process optimization

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Information Systems, Economics, or related quantitative field

Tools

Salesforce

Tableau

Power BI

Job description

About the Role

Our client, a leading global provider of cybersecurity solutions, is seeking a highly analytical and process-oriented Remote Sales Operations Manager to optimize the efficiency and effectiveness of their sales organization. This fully remote role is responsible for managing and improving the systems, processes, and data that support the sales team's success. You will work closely with sales leadership, marketing, and IT to ensure seamless operations, accurate forecasting, and effective resource allocation. We are looking for a strategic thinker with a strong background in sales operations, exceptional analytical skills, and a proven ability to drive operational excellence in a remote environment.

Key Responsibilities

• Oversee and optimize the sales technology stack, including CRM, sales automation tools, and reporting dashboards.
• Develop, implement, and manage sales processes to ensure efficiency, scalability, and adherence to best practices.
• Manage the sales forecasting process, ensuring accuracy and providing actionable insights to sales leadership.
• Analyze sales data to identify trends, opportunities, and areas for improvement in sales performance.
• Develop and maintain sales performance metrics and reporting for the sales team and executive management.
• Collaborate with marketing to ensure alignment between demand generation and sales pipeline management.
• Support the sales team with operational needs, including data analysis, territory planning, and commission calculations.
• Design and implement sales training related to processes, tools, and operational procedures.
• Drive continuous improvement initiatives within the sales operations function.
• Ensure data integrity and accuracy across all sales systems and reports.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Economics, or a related quantitative field.
• Minimum of 5-7 years of experience in sales operations, revenue operations, or a related analytical role, preferably within the technology or SaaS industry.
• Proven expertise in CRM administration and configuration (e.g., Salesforce) and sales analytics tools.
• Strong understanding of sales methodologies, forecasting, and pipeline management.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI).
• Exceptional process management and optimization skills.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, fully remote environment.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience in developing and delivering operational training is a plus.

Benefits

This fully remote position offers unparalleled flexibility and the opportunity to work from anywhere. Our client provides a competitive salary, performance-based bonuses, and a comprehensive benefits package. You will have access to advanced sales technology and tools, opportunities for professional development and career advancement within a growing global company. Join a supportive and collaborative remote team dedicated to enabling sales success through operational excellence. Be a key player in optimizing sales performance for a leader in cybersecurity from the comfort of your own home.