Remote Retail Sales Associate - Entry Level

Placements24; Soweto; Hybrid; ZAR 100,000 - 140,000; Full time

Job summary

Placements24 in South Africa is seeking a Junior Retail Sales Assistant for a fully remote role. You will be the first point of contact for customers, delivering excellent service, answering inquiries, and guiding sales processes from home.

This entry-level position emphasizes strong communication, a proactive attitude, and the ability to work independently in a remote setting with a supportive team. Training and growth opportunities are provided.

Qualifications

• Experience in customer service or sales is advantageous but not essential.
• Excellent verbal and written communication in English.
• Ability to work independently in a remote setting.
• Basic computer proficiency and familiarity with online communication tools.
• Reliable internet connection and a suitable home workspace.

Responsibilities

• Engage with customers virtually, providing friendly and efficient service.
• Respond to customer inquiries via chat, email, or phone regarding products, orders, and services.
• Assist customers with product selection and provide basic product information.
• Process sales orders and manage customer accounts accurately.
• Handle customer queries and resolve issues in a timely and professional manner.
• Collaborate with team members and supervisors to ensure a seamless customer experience.
• Maintain an up-to-date understanding of product offerings and promotions.
• Contribute to team goals and support the remote sales operation.
• Assist with administrative tasks as required to support the sales team.
• Follow established procedures and guidelines to ensure quality service.

Skills

Customer service

Communication

Education

High school diploma

Job description

Placements24 in South Africa is seeking a Junior Retail Sales Assistant for a fully remote role. You will be the first point of contact for customers, delivering excellent service, answering inquiries, and guiding sales processes from home.

This entry-level position emphasizes strong communication, a proactive attitude, and the ability to work independently in a remote setting with a supportive team. Training and growth opportunities are provided.