Remote Retail Operations Coordinator

Placements24; LegKraal Gate; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Remote work stipend

Health, dental, vision insurance

Paid time off

Equipment provided

Job summary

Placements24 is seeking a highly organized Remote Retail Operations Coordinator to support our distributed retail team from a home office. You will coordinate daily tasks, guide store teams, and ensure policy adherence in a remote-first environment.

The role emphasizes proactive problem solving, strong communication, and the ability to optimize processes across locations while maintaining seamless operations.

Qualifications

• Proven experience in retail operations or similar administrative role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication for remote work.
• Proficiency with MS Office and collaboration/PM tools.
• Ability to work independently in a remote setting.

Responsibilities

• Coordinate and manage day-to-day retail operational tasks remotely.
• Serve as a key contact for store teams and provide guidance.
• Facilitate cross-department communication to ensure alignment.
• Assist in implementing and enforcing policies and procedures.
• Monitor performance metrics and identify improvement opportunities.
• Organize digital documentation and resources for the team.

Skills

Retail operations

Coordination

Time management

Remote collaboration

Communication

Tools

MS Office

PM software

Collaboration tools

Job description

About the Role

Our client is looking for a highly organized and proactive Remote Retail Operations Coordinator to join their distributed team. This role is crucial for ensuring the smooth and efficient operation of our client's retail channels from a remote-first perspective. You will be responsible for coordinating various operational tasks, supporting store teams, managing communication flows, and ensuring compliance with policies and procedures, all while working from your home office. This is an excellent opportunity for an experienced operations professional who thrives in a virtual environment and seeks to contribute to a forward-thinking retail organization.

Key Responsibilities

• Coordinate and manage day-to-day retail operational tasks across multiple locations, remotely.
• Serve as a key point of contact for store teams, providing operational support and guidance.
• Facilitate communication between corporate departments and the retail floor to ensure alignment.
• Assist in the implementation and adherence to operational policies, procedures, and best practices.
• Monitor operational performance metrics and identify areas for improvement.
• Manage and organize digital documentation and operational resources for easy access by the team.

Requirements

• Proven experience in retail operations, coordination, or a similar administrative role.
• Exceptional organizational and time-management skills, with the ability to manage multiple priorities.
• Strong written and verbal communication skills, essential for remote collaboration.
• Proficiency in using virtual collaboration tools, project management software, and MS Office Suite.
• Ability to work independently with minimal supervision and demonstrate initiative.
• A proactive approach to problem-solving and process improvement in a remote setting.

Benefits

• Competitive salary with remote work stipends.
• Opportunity to work entirely remotely, offering significant flexibility.
• Comprehensive health, dental, and vision insurance plans.
• Paid time off and company-provided equipment.
• Be part of a dynamic, innovative, and supportive remote-first team culture.