Remote Retail CX Specialist: Elevate Customer Journeys

Placements24; South Africa; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 is seeking a Remote Retail Customer Experience Specialist to enhance the online customer journey. The role focuses on empathetic, proactive support and seamless service across digital channels.

As a remote position within South Africa, you will engage with customers, resolve inquiries, and contribute to an outstanding shopping experience from anywhere with an internet connection. Experience in customer service and communication skills are essential, with a passion for problem

Job description

Placements24 is seeking a Remote Retail Customer Experience Specialist to enhance the online customer journey. The role focuses on empathetic, proactive support and seamless service across digital channels.

As a remote position within South Africa, you will engage with customers, resolve inquiries, and contribute to an outstanding shopping experience from anywhere with an internet connection. Experience in customer service and communication skills are essential, with a passion for problem