Remote Real Estate Community Manager

Placements24; Benoni; Hybrid; ZAR 240,000 - 420,000; Full time

Job summary

Placements24 is seeking a Remote Real Estate Community Manager to foster a thriving online community of buyers, sellers, and professionals for a leading online real estate platform. You will drive engagement, moderate discussions, and curate content while delivering exceptional member support.

You will manage online events, monitor insights, and collaborate with marketing to align community initiatives with business goals.

Qualifications

• Proven experience in community management, social media, or related roles in real estate or tech.
• Excellent written and verbal communication; ability to craft engaging content.
• Strong understanding of online community dynamics and social platforms.
• Experience with community management tools and analytics platforms.
• Ability to work independently in a remote setting and meet deadlines.
• Passion for real estate and helping others navigate the property market.
• Customer service orientation with problem-solving abilities.

Responsibilities

• Developing and implementing strategies to increase engagement across forums and social channels.
• Moderating online forums, discussion groups, and social media channels.
• Creating and curating content including blog posts and updates.
• Responding to member inquiries in a timely, professional manner.
• Organizing online events, webinars, and Q&A sessions with real estate experts.
• Analyzing community metrics and reporting on engagement and sentiment.
• Collaborating with marketing and product teams to align initiatives with goals.
• Ensuring a positive, inclusive environment for all members.

Skills

Community management

Social media management

Content creation

Communication

CMS familiarity

Tools

CMS platforms

Analytics tools

Social media scheduling tools

Job description

About the Role

Our client, a leading online real estate platform, is seeking an engaging and proactive Remote Real Estate Community Manager to foster and grow their online community of buyers, sellers, and real estate professionals. In this fully remote role, you will be the voice and ambassador of our brand, responsible for driving engagement, facilitating discussions, managing online content, and providing support to community members. You will play a crucial part in creating a vibrant, informative, and supportive online environment that enhances user experience and builds brand loyalty. The ideal candidate is passionate about real estate, an excellent communicator, and adept at managing online platforms and social media.

Key Responsibilities

• Developing and implementing strategies to increase community engagement and participation.
• Moderating online forums, discussion groups, and social media channels.
• Creating and curating relevant content, including blog posts, articles, and social media updates.
• Responding to member inquiries, feedback, and concerns in a timely and professional manner.
• Organizing and promoting online events, webinars, and Q&A sessions with real estate experts.
• Monitoring online conversations and identifying trends and opportunities for engagement.
• Building relationships with key community influencers and active members.
• Analyzing community metrics and providing reports on engagement, growth, and sentiment.
• Collaborating with marketing and product teams to align community initiatives with business goals.
• Ensuring a positive and inclusive environment for all community members.

Requirements

• Proven experience in community management, social media management, or a related role, preferably within the real estate or tech industry.
• Excellent written and verbal communication skills, with a talent for crafting engaging content.
• Strong understanding of online community dynamics and social media platforms.
• Experience with community management tools and analytics platforms.
• Ability to work independently, manage time effectively, and thrive in a remote work setting.
• A passion for real estate and a desire to help others navigate the property market.
• Customer service orientation with strong problem-solving abilities.
• Ability to adapt to a fast-paced, evolving online environment.
• Familiarity with content management systems (CMS) is a plus.
• Demonstrated ability to build rapport and foster relationships online.

Benefits

This position offers the significant advantage of being a fully remote role, providing flexibility and work-life balance. Our client provides a competitive salary, opportunities for professional development in digital community building, and the chance to be part of an innovative company shaping the future of real estate online. You will work with a collaborative team dedicated to creating a valuable resource for property enthusiasts and professionals alike. Join a forward-thinking company and make a tangible impact on their online presence from anywhere.