Remote Payments Optimization Analyst

Boardroom Appointments; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Boardroom Appointments is seeking a Business Optimisation Analyst to join our onboarding fleet in a role focused on financial reconciliations and process improvements. You will work on high-volume transactions, identify weaknesses, and drive automation across Payments operations.

Remote-capable with a strong emphasis on accuracy and integrity. You will collaborate with Operations, Engineering and Product to enhance reporting, forecasting and commercial terms modelling.

Qualifications

• Professional experience in accounting and reconciliations.
• Proven experience driving improvements to business processes.
• Experience in a high transactional volume environment preferred.
• A South African work permit if not a South African citizen.
• High attention to detail.
• Applies critical and creative thinking to create efficient processes.
• Delivers results that create the best experiences for our customers.
• Leads change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity.
• Excellent interpersonal and communication skills, a strong team player.
• Friendly, transparent, articulate and driven to succeed.
• Takes ownership of own work.
• Adaptability (able to shift direction as needed).
• Internet access at home and the ability to work remotely.

Responsibilities

• Review monthly reconciliations performed by the Operations Team and provide training on areas of improvement.
• Document and review control weaknesses and vulnerabilities, preparing product requests, tasks and timelines for improvements.
• Own the resolution of reporting discrepancies and anomalies within bank accounts and provider balances.
• Drive automation and improvement of financial reporting and operational tasks within Payments Fleet.
• Assist with forecasting and modelling of commercial terms with providers, as well as internal fee change proposals.
• Review internal and external communication processes and identify areas of improvement.
• Track and report losses incurred due to errors within Payments or customer corrections.
• Review delivery of banks and providers against SLAs and resolve deviations with Legal and Countries Teams.
• Oversee the launch of new coins and liquidity pairs within Payments function.
• Has a good understanding of core function (Financial aspects of Payment Operations).
• Works closely with Internal Audit, Risk and Continuous Improvement Teams on regular reviews of processes within Payments.

Skills

Accounting

Reconciliations

Process improvement

Data analysis

Stakeholder communication

Attention to detail

Work permit

Problem solving

Remote work readiness

Job description

Boardroom Appointments is seeking a Business Optimisation Analyst to join our onboarding fleet in a role focused on financial reconciliations and process improvements. You will work on high-volume transactions, identify weaknesses, and drive automation across Payments operations.

Remote-capable with a strong emphasis on accuracy and integrity. You will collaborate with Operations, Engineering and Product to enhance reporting, forecasting and commercial terms modelling.