Remote Patient Financial Advocate

BayCare Health System; Alberton; Remote; ZAR 659,000 - 922,000; Full time

Job summary

BayCare Health System is seeking a Financial Assistance Liaison for the central billing office. The role identifies uninsured emergency room patients who may qualify for financial or social assistance and conducts interviews, documenting all activities clearly.

The position requires healthcare customer service experience and either a high school diploma or an associate's degree, with opportunities to coordinate with external resources and electronic systems for tracking eligibility.

Qualifications

• 3 years healthcare customer service experience.
• Experience in Financial Assistance or Social Services is preferred.
• Ability to document activities clearly and maintain records.

Responsibilities

• Identify uninsured ER patients who may qualify for financial or social assistance.
• Interview patients and document all activities clearly.
• Serve as liaison between patients and external resources and agencies.
• Utilize electronic systems to track patient interactions and eligibility information.

Skills

Healthcare customer service

Financial assistance

Social Services

Education

High School Diploma

Associate's Degree

Job description

BayCare Health System is seeking a Financial Assistance Liaison for the central billing office. The role identifies uninsured emergency room patients who may qualify for financial or social assistance and conducts interviews, documenting all activities clearly.

The position requires healthcare customer service experience and either a high school diploma or an associate's degree, with opportunities to coordinate with external resources and electronic systems for tracking eligibility.