Patient Coordinator & EMR Specialist (Part-Time)

Assist World; South Africa; Remoto; ZAR 111.000 - 149.000; Part-time

Vantaggi offerti da questo lavoro

100% remote

Birthday bonus

Testimonial bonus

Descrizione del lavoro

Assist World is recruiting an experienced Virtual Patient Coordinator & eClinicalWorks Specialist for a private cash-based medical wellness and weight management clinic based in Florida. The role focuses on migrating scheduling to eCW, managing patient records, and ensuring compliant, auditable documentation, while delivering a patient-first concierge experience.

You will handle remote communication with patients via phone, text, and email, coordinate appointments, onboarding, and billing, and

Competenze

• eClinicalWorks mastery with 2+ years daily experience in eCW.
• Excellent English communication with a neutral accent.
• 2-3 years healthcare admin experience.
• Familiar with cash-pay operations using Square or similar.
• Solid HIPAA knowledge and privacy handling.
• Remote-ready with dedicated home workspace.

Mansioni

• Migrate scheduling workflows into eClinicalWorks and optimize EMR.
• Manage charts, upload lab results, and ensure clean documentation.
• Adhere to HIPAA and standardize workflows for potential compliance.
• Deliver patient-first concierge via phone, text, and email.
• Coordinate scheduling, reminders, and onboarding for new patients.
• Serve as liaison between practitioner and patient base.
• Handle cash-pay transactions and daily appointment logs.
• Identify and clear back-office bottlenecks to free clinician time.

Conoscenze

English communication

Remote work readiness

Cash-pay familiarity

HIPAA compliance

Healthcare admin experience

Strumenti

eClinicalWorks (eCW) mastery

Descrizione del lavoro

We are a staffing firm recruiting an experienced Virtual Patient Coordinator & eClinicalWorks Specialiston behalf of a thriving,private cash-based medical wellness and weight management clinic located in Florida.

Our client provides personalized, high-touch care to an active adult patient demographic (primarily ages 45+). Due to rapid referral-based growth, the practice is seeking a dedicated, highly organized administrative professional to streamline practice operations, transition legacy scheduling into the EMR, and manage front-to-back patient workflows.

Key Responsibilities

EMR Optimization & Workflow Management

• Serve as the in-houseeClinicalWorks (eCW)subject matter expert,fully migrating scheduling workflows from external calendars into eCW.

• Manage chart setup,track patient records,upload lab results,and ensure clean,auditable electronic documentation.

• Maintain strict adherence to HIPAA standards and assist in standardizing operational workflows for potential future insurance/credentialing compliance.

Patient Coordination & Concierge Service

• Deliver a warm,patient-first concierge experience via phone,text,and email.

• Coordinate patient scheduling,schedule adjustments,appointment reminders,and follow-ups.

• Guide new patients through the onboarding journey,ensuring digital intake packets and medical histories are completed prior to visits.

• Act as a reliable,patient-centered liaison between the practitioner and the patient base.

Practice Operations & Billing Coordination

• Facilitate point-of-sale collections for a 100% cash-based/self-pay model (utilizing Square,Zelle,or integrated payment portals).

• Maintain daily appointment logs,resolve scheduling gaps,and monitor incoming general practice inquiries.

• Free up the clinician's time by proactively handling all administrative back-office bottlenecks.

Qualifications & Requirements

• eClinicalWorks Mastery (Non-Negotiable):Minimum 2+ years of hands-on daily experience inside eClinicalWorks (eCW).You must already be thoroughly familiar with eCW's appointment book,templates,and chart management.

• Communication & Demographics Fit:Flawless verbal and written English communication skills with a clear,neutral accent and high emotional intelligence,well-suited to building rapport with mature adult patients (ages 45+).

• Healthcare Admin Experience:At least 2-3 years of experience as a Medical Receptionist,Patient Care Coordinator,or Virtual Medical Assistant (private practice,functional medicine,or cash-pay clinic experience is a major plus).

• Cash-Pay Practice Familiarity:Comfortable handling self-pay,non-insurance transactions via tools like Square and electronic payment channels.

• HIPAA Savvy:Solid understanding of medical privacy laws,secure document handling,and patient confidentiality.

• Remote Readiness:Dedicated,quiet home office setup with high-speed internet,dual monitors (preferred),and a noise-canceling headset.

$600 - $800 a month

U.S.-based medical wellness and weight management clinic | Eastern Standard Time (EST) working hours | 16-24 hours per week (spread over 2-3 set weekdays)

Why Join Assist World?

100% REMOTE

$50 birthdaybonus

$200 testimonial bonus

NO TRACKER. NO PROBLEM

Important Hiring Note / Eligibility:We are a remote-first team, but due to international payment regulations,we can only hire candidates who can receive payments viaWise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.

Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.