Patient Financial Rep

BayCare Health System; Alberton; Remote; ZAR 700,000 - 867,000; Full time

Job summary

BayCare Health System in the Tampa Bay area seeks a patient accounts administrator to manage billing, collections, customer service and cash postings. You will document activity, post payments and implement guideline changes while identifying payer-level trends.

The role also involves responding to inquiries about accounts, payments and balances, and following up on explanations of benefits. Additional duties include inventory and reporting related to equipment maintenance, with a commitment to

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.

Responsibilities

• Responsible for administration of patient accounts including billing, collections, customer service and cash postings.
• Document patient account activity, posts payments, and applies billing guideline changes.
• Identify trends at payer specific level and respond to patient inquiries about accounts, payments and balances.
• Follow up on Explanation of Benefits and maintain reports on equipment maintenance.

Skills

Interpersonal Skills

Ability to communicate clearly

Computer skills

Organization Skills

Professional etiquette

Education

HS Diploma or GED

Job description

Education

Essential:

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary

Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards. Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.

Minimum Qualifications

Other information:

Required

Education: High School Graduate or GED Equivalent (HS/GED)

Required

Experience: 1 year of customer service

Other Requirements

• Interpersonal Skills
• Ability to communicate clearly
• Computer skills
• Organization Skills
• Professional etiquette, respect and courtesy with others.

Education

Essential:

• Education Information in Comments

Education equivalent experience

• Please reference "Other Information" section on the job description for required Education details.

Experience

• Reference Other Information in Summary

Facility

BayCare Health System, CBO Auto Legal-BCHS

Location

BayCare Central Billing Office

Status

Full Time, Exempt: No

Shift Hours

8-4:30

Shift

Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work

None

On Call

No

How often will this team member be working remotely?

Always

Equal Opportunity Employer Veterans/Disabled