Financial Assistance Spec

BayCare Health System; Alberton; Remote; ZAR 659,000 - 922,000; Full time

Job summary

BayCare Health System is seeking a Financial Assistance Liaison for the central billing office. The role identifies uninsured emergency room patients who may qualify for financial or social assistance and conducts interviews, documenting all activities clearly.

The position requires healthcare customer service experience and either a high school diploma or an associate's degree, with opportunities to coordinate with external resources and electronic systems for tracking eligibility.

Qualifications

• 3 years healthcare customer service experience.
• Experience in Financial Assistance or Social Services is preferred.
• Ability to document activities clearly and maintain records.

Responsibilities

• Identify uninsured ER patients who may qualify for financial or social assistance.
• Interview patients and document all activities clearly.
• Serve as liaison between patients and external resources and agencies.
• Utilize electronic systems to track patient interactions and eligibility information.

Skills

Healthcare customer service

Financial assistance

Social Services

Education

High School Diploma

Associate's Degree

Job description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Summary

Identifies uninsured emergency room patients who may qualify for financial or social assistance through community agencies. Conducts interviews, documents all activities clearly, and may serve as a liaison between patients and external resources. Utilizes electronic systems to track and manage patient interactions and eligibility information.

Minimum Qualifications

Other information:

Required

Education and Experience includes 3 years Healthcare customer service, preferably Financial Assistance OR Social Services with a High School Diploma OR 1 year Healthcare customer service, preferably Financial Assistance OR Social Services with an Associate's Degree.

Education

Essential:

• Education Information in Comments

Experience

Essential:

• Reference Other Information in Summary

Facility

BayCare Health System, Financial Assistance-BCHS

Location:

BayCare Central Billing Office

Status:

Full Time, Exempt: No

Shift Hours:

8 AM - 6:30 PM

Shift: Shift 1

Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies

Weekend Work: Every Other

On Call:

No

How often will this team member be working remotely?

Always

Equal Opportunity Employer Veterans/Disabled