Remote Patient Appointment Scheduler

Remote Recruitment; Cape Town; Remoto; ZAR 201.000 - 279.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote

UK business hours

Independent contractor

Resumo da vaga

Remote Recruitment is seeking a Patient Appointment Coordinator to provide non-clinical administrative support remotely in South Africa. You will manage bookings, answer routine enquiries and maintain accurate records within approved procedures.

This full-time, independent contractor role is aligned with UK business hours. You will need at least one year of appointment-booking or receptionist experience, a calm empathetic communication style, and strong organisational skills to ensure

Qualificações

• At least one year of appointment booking, reception or customer-service experience.
• A calm, empathetic and professional communication style.
• Strong organisation and accurate record keeping.
• Confidence using calendars, email and booking systems.
• The ability to follow confidentiality procedures and recognise the limits of a non-clinical role.
• Reliability and the ability to work independently.
• A suitable quiet workspace, reliable internet and a practical backup plan for connectivity or power interruptions.

Responsabilidades

• Book, confirm and reschedule patient appointments.
• Respond to routine telephone and email enquiries about appointment arrangements.
• Maintain accurate booking notes and contact information.
• Send appointment reminders using agreed processes.
• Coordinate schedule changes with the relevant practice team.
• Escalate clinical questions and urgent concerns to authorised staff without offering medical advice.
• Handle patient information confidentially and follow approved access procedures.

Conhecimentos

Empathetic communication

Organised

Independent worker

Descrição da vaga

Remote Recruitment is seeking a Patient Appointment Coordinator to provide non-clinical administrative support remotely in South Africa. You will manage bookings, answer routine enquiries and maintain accurate records within approved procedures.

This full-time, independent contractor role is aligned with UK business hours. You will need at least one year of appointment-booking or receptionist experience, a calm empathetic communication style, and strong organisational skills to ensure