Patient Appointment Coordinator

Remote Recruitment; Cape Town; Remoto; ZAR 201.000 - 279.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote

UK business hours

Independent contractor

Resumo da vaga

Remote Recruitment is seeking a Patient Appointment Coordinator to provide non-clinical administrative support remotely in South Africa. You will manage bookings, answer routine enquiries and maintain accurate records within approved procedures.

This full-time, independent contractor role is aligned with UK business hours. You will need at least one year of appointment-booking or receptionist experience, a calm empathetic communication style, and strong organisational skills to ensure

Qualificações

• At least one year of appointment booking, reception or customer-service experience.
• A calm, empathetic and professional communication style.
• Strong organisation and accurate record keeping.
• Confidence using calendars, email and booking systems.
• The ability to follow confidentiality procedures and recognise the limits of a non-clinical role.
• Reliability and the ability to work independently.
• A suitable quiet workspace, reliable internet and a practical backup plan for connectivity or power interruptions.

Responsabilidades

• Book, confirm and reschedule patient appointments.
• Respond to routine telephone and email enquiries about appointment arrangements.
• Maintain accurate booking notes and contact information.
• Send appointment reminders using agreed processes.
• Coordinate schedule changes with the relevant practice team.
• Escalate clinical questions and urgent concerns to authorised staff without offering medical advice.
• Handle patient information confidentially and follow approved access procedures.

Conhecimentos

Empathetic communication

Organised

Independent worker

Descrição da vaga

Patient Appointment Coordinator

Salary: R18,000 to R25,000 per month

Location: Fully remote, South Africa

Hours: Full-time, UK business hours

Engagement: Independent contractor

Organisation: Remote Recruitment

Remote Recruitment is looking for an empathetic, organised Patient Appointment Coordinator to provide non-clinical administrative support. You will manage bookings, help patients with routine appointment enquiries and maintain accurate records within approved procedures.

What you will do

• Book, confirm and reschedule patient appointments.
• Respond to routine telephone and email enquiries about appointment arrangements.
• Maintain accurate booking notes and contact information.
• Send appointment reminders using agreed processes.
• Coordinate schedule changes with the relevant practice team.
• Escalate clinical questions and urgent concerns to authorised staff without offering medical advice.
• Handle patient information confidentially and follow approved access procedures.

What we are looking for

• At least one year of appointment booking, reception or customer-service experience.
• A calm, empathetic and professional communication style.
• Strong organisation and accurate record keeping.
• Confidence using calendars, email and booking systems.
• The ability to follow confidentiality procedures and recognise the limits of a non-clinical role.
• Reliability and the ability to work independently.
• A suitable quiet workspace, reliable internet and a practical backup plan for connectivity or power interruptions.

Nice to have

• Previous healthcare reception or patient-administration experience.
• Experience with a practice-management system.
• Experience supporting UK patients or customers.

What is on offer

• Monthly remuneration of R18,000 to R25,000, depending on relevant experience.
• A fully remote role based in South Africa.
• Full-time work aligned with UK business hours.
• A non-clinical coordination role combining scheduling, administration and patient communication.

Who can apply

Applicants based in South Africa who can work the required hours and demonstrate the relevant skills and experience for this role.