Remote Operations Lead: Logistics & Fulfillment

Placements24; Bloemfontein; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Performance bonus

Home office stipend

Professional development

Virtual team culture

Job summary

Placements24 is seeking a proactive Remote Operations Coordinator to optimize distributed operational processes for our e-commerce platform. This full-time, fully remote role supports national operations, including Bloemfontein, with a focus on improving order processing, inventory management, and vendor coordination.

The ideal candidate thrives in a structured, detail-oriented environment, possesses strong communication skills, and can manage multiple priorities remotely while driving

Qualifications

• 4+ years of experience in operations coordination, logistics, or related admin roles, with remote work exposure.
• Proficiency in e-commerce platforms and online operational management tools.
• Strong understanding of inventory management and supply chain logistics.
• Excellent written and verbal communication skills for distributed teams.
• Highly organized with strong attention to detail and accuracy.
• Proven ability to multitask, prioritize, and manage workload remotely.
• Experience with data analysis and reporting using Excel or analytics software.
• Proactive problem-solver with ownership mindset.
• Ability to work independently and as part of a remote team.
• Familiarity with Bloemfontein and national operations is a plus.

Responsibilities

• Coordinate daily operational activities including order processing, inventory management, and shipment tracking across platforms.
• Liaise with suppliers, logistics partners, and internal teams to ensure smooth operations.
• Monitor inventory levels and address stock discrepancies or shortages.
• Manage and resolve customer service escalations related to orders and delivery.
• Develop and implement process improvements to boost efficiency and reduce costs.
• Prepare regular operational reports and analyze KPIs to identify trends.
• Ensure adherence to company policies and regulatory requirements in operations.
• Utilize and manage online tools and software for workflow management.
• Provide training and support on procedures to team members as needed.
• Contribute to strategic planning for scalable remote operations.

Skills

Operations coordination

Logistics management

Vendor liaison

Remote collaboration

Data analysis

Tools

Excel

Analytics software

Job description

Placements24 is seeking a proactive Remote Operations Coordinator to optimize distributed operational processes for our e-commerce platform. This full-time, fully remote role supports national operations, including Bloemfontein, with a focus on improving order processing, inventory management, and vendor coordination.

The ideal candidate thrives in a structured, detail-oriented environment, possesses strong communication skills, and can manage multiple priorities remotely while driving