Remote Mental Health Support Specialist

Placements24; Polokwane; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive remote salary

Flexible working hours

Professional development opportunities

Collaborative remote team

Job summary

Placements24 is seeking a Remote Mental Health Support Specialist to provide emotional and psychological support to individuals across South Africa. The role is fully remote, enabling access to mental health services nationwide from a home-based setup.

You will conduct counseling, crisis intervention, and resource navigation through virtual channels, while maintaining secure records and collaborating with a remote team for coordinated care.

Qualifications

• Master's degree in a mental health field.
• Registered with HPCSA or equivalent.
• Experience in mental health counseling or therapy.
• Ability to work remotely and manage a caseload.

Responsibilities

• Provide remote counseling and therapeutic support to individuals.
• Conduct risk assessments and crisis intervention via phone/video.
• Guide clients to mental health resources and community services.
• Develop and implement personalized mental wellness plans.
• Maintain confidential client records using secure digital systems.
• Collaborate with a remote team of professionals for coordinated care.

Skills

Empathy

Active listening

Virtual communication

Crisis intervention

Caseload management

Education

Master's degree in Psychology

Master's degree in Counseling

Master's degree in Social Work

Tools

Telehealth platforms

Electronic Health Records (EHR)

Job description

About the Role

Our client is seeking a compassionate and skilled Remote Mental Health Support Specialist to provide crucial emotional and psychological support to individuals across South Africa . Operating entirely from a remote location, you will offer counseling, crisis intervention, and resource navigation through virtual channels. This role is vital in increasing access to mental health services for those who may face barriers to traditional care. You will work within a dedicated team, utilizing digital tools to foster resilience and improve the mental well-being of clients, contributing to a more accessible mental healthcare system.

Key Responsibilities

• Provide remote counseling and therapeutic support to individuals experiencing mental health challenges.
• Conduct risk assessments and implement crisis intervention strategies via phone and video calls.
• Guide clients in accessing appropriate mental health resources and community support services.
• Develop and implement personalized mental wellness plans.
• Maintain accurate and confidential client records using secure digital systems.
• Collaborate with a remote team of mental health professionals to ensure coordinated care.

Requirements

• Master's degree in Psychology, Counseling, Social Work, or a related mental health field.
• Registered with the Health Professions Council of South Africa (HPCSA) or equivalent.
• Proven experience in mental health counseling or therapy, with strong crisis intervention skills.
• Excellent virtual communication, active listening, and empathy skills.
• Proficiency in using telehealth platforms and electronic health record systems.
• Ability to work autonomously and manage a remote caseload effectively.

Benefits

• Competitive remote salary and comprehensive benefits package.
• Flexible working hours and the convenience of working from home.
• Opportunities for ongoing professional development and specialized training.
• Significant impact in providing accessible mental health support nationwide.
• A collaborative and supportive remote team environment.