Mental Health Support Facilitator

Placements24; Randburg; Hybrid; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Competitive salary and benefits

Fully remote work arrangement

Professional development opportunities

Clinical supervision

Supportive remote team environment

Job summary

Placements24 is seeking a compassionate Mental Health Support Facilitator to join a fully remote team serving clients in Randburg and surrounds. You will provide remote mental health support, psychoeducation, and resource navigation to individuals facing challenges, using telehealth and secure records.

The ideal candidate has experience in mental health support, strong virtual communication, empathy, and the ability to develop collaborative support plans with clients and link to community

Qualifications

• Qualification in psychology, social work, occupational therapy or related mental health field.
• Registered with a relevant professional body (e.g., HPCSA).
• Demonstrated experience in providing mental health support or counseling.
• Excellent virtual communication, active listening and empathy skills.
• Proficiency in telehealth platforms and electronic health record systems.
• Knowledge of Randburg area mental health services and resources.

Responsibilities

• Provide individual and group support sessions via video conferencing and phone calls.
• Conduct mental health assessments and develop collaborative support plans.
• Offer psychoeducation on mental health conditions, coping strategies and self-care.
• Facilitate referrals to specialized mental health services and community resources.
• Maintain accurate and confidential client records using secure electronic systems.
• Advocate for clients' needs within the mental health system.

Skills

Empathy

Active listening

Virtual communication

Education

Psychology, Social Work, Occupational Therapy or related mental health field

Tools

Telehealth platforms

Electronic health record systems

Job description

About the Role

Our client is seeking a compassionate and skilled Mental Health Support Facilitator to join their fully remote team, serving individuals in the Randburg area. This vital role involves providing accessible mental health support, psychoeducation, and resource navigation to clients experiencing various mental health challenges. You will leverage digital platforms to offer a safe and supportive environment for clients. The ideal candidate is empathetic, possesses excellent virtual communication skills, and is dedicated to promoting mental well-being and recovery through remote interventions.

Key Responsibilities

• Provide individual and group support sessions via video conferencing and phone calls.
• Conduct mental health assessments and develop collaborative support plans.
• Offer psychoeducation on mental health conditions, coping strategies, and self-care.
• Facilitate referrals to specialized mental health services and community resources.
• Maintain accurate and confidential client records using secure electronic systems.
• Advocate for clients' needs within the mental health system.

Requirements

• Relevant qualification in Psychology, Social Work, Occupational Therapy, or a related mental health field.
• Registered with a relevant professional body (e.g., HPCSA).
• Demonstrated experience in providing mental health support or counseling.
• Excellent virtual communication, active listening, and empathy skills.
• Proficiency in using telehealth platforms and electronic health record systems.
• Knowledge of mental health services and resources available in the Randburg area.

Benefits

• Competitive salary and benefits package.
• Fully remote work arrangement, allowing for excellent work-life balance.
• Professional development opportunities and clinical supervision.
• A supportive and collaborative remote team environment.
• The profound reward of making a significant difference in clients' mental health journeys.