Remote Logistics Support Specialist

Placements24; Sandton; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Professional development

Job summary

Placements24 is seeking a proactive Remote Logistics Support Specialist to manage key support functions for the transportation network in the Sandton area and beyond. You will be the primary point of contact for operational support, tracking shipments, and resolving issues from a remote location.

This role emphasizes real-time tracking, efficient customer inquiries handling, and collaboration with internal teams to ensure seamless service delivery in a fast-paced environment.

Qualifications

• Proven experience in logistics coordination, customer support, or a related field.
• Proficiency with logistics software and tracking systems.
• Excellent problem-solving and communication skills for remote work.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to work independently in a remote setup.
• Familiarity with Gauteng logistics landscape is an advantage.

Responsibilities

• Provide remote operational support for drivers and delivery operations.
• Track shipments in real-time using logistics software and provide updates to stakeholders.
• Respond to and resolve operational issues, logistical challenges, and customer inquiries efficiently.
• Assist in coordinating daily dispatch activities and route planning adjustments.
• Maintain accurate digital records of all logistics activities and communications.
• Liaise with internal teams, clients, and partners to ensure seamless service delivery.

Skills

Logistics coordination

Customer support

Remote work communication

Problem solving

Multitasking

Knowledge of Gauteng logistics

Tools

Logistics management software

Tracking systems

Job description

About the Role

Our client is looking for a proactive and organized Remote Logistics Support Specialist to manage crucial support functions for their transportation network, serving the Sandton area and beyond. This role is integral to ensuring the smooth operation of our client's logistics division, handling inquiries, tracking shipments, and resolving issues from a remote location. You will be the primary point of contact for operational support, contributing to efficiency and client satisfaction in a fast-paced environment.

Key Responsibilities

• Provide remote operational support for drivers and delivery operations.
• Track shipments in real-time using logistics software and provide updates to stakeholders.
• Respond to and resolve operational issues, logistical challenges, and customer inquiries efficiently.
• Assist in coordinating daily dispatch activities and route planning adjustments.
• Maintain accurate digital records of all logistics activities and communications.
• Liaise with internal teams, clients, and partners to ensure seamless service delivery.

Requirements

• Proven experience in logistics coordination, customer support, or a related field.
• Proficiency with logistics management software and tracking systems.
• Excellent problem-solving and communication skills, essential for remote work.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to work independently and proactively in a remote setup.
• Familiarity with the logistics landscape in Gauteng is an advantage.

Benefits

• Enjoy the flexibility of a remote work arrangement with a competitive salary.
• Be part of a forward-thinking logistics company.
• Opportunities for professional development in logistics technology.
• Supportive virtual team environment.
• Contribute directly to operational success and efficiency.