Remote Dispatch and Logistics Officer

Placements24; East London; Hybrid; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Fully remote work arrangement

Equipment provided

Growth opportunities in logistics

Flexible schedule

Collaborative virtual team

Job summary

Placements24 is seeking a proactive and detail-oriented Remote Dispatch and Logistics Officer to manage logistics operations from a home office. You will coordinate delivery schedules, track shipments, and ensure clear communication between drivers, clients, and the operations team.

The role emphasizes strong organizational skills, independent work, and the ability to optimize dispatch processes while maintaining high service levels in a fully remote environment.

Qualifications

• Proven experience in logistics coordination or dispatch.
• Strong communication and logistics software skills.
• Excellent organizational skills and multitasking.
• Ability to work independently in a remote setting.

Responsibilities

• Manage and optimize daily dispatch schedules for a fleet of delivery vehicles.
• Monitor the real-time location and status of all ongoing deliveries.
• Act as the primary point of contact for drivers, providing support and updates.
• Liaise with customers to confirm delivery details and resolve any issues.
• Maintain accurate electronic records of all logistical activities and shipments.
• Identify and implement improvements to dispatch and routing efficiency.

Job description

About the Role

Our client is seeking a proactive and detail-oriented Remote Dispatch and Logistics Officer to join their team. This is a fully remote position, allowing you to manage logistical operations from the comfort of your home office. You will be responsible for coordinating delivery schedules, tracking shipments, and ensuring efficient communication between drivers, clients, and the operations team. The ideal candidate possesses strong organizational skills, excellent communication abilities, and a deep understanding of logistics management principles, contributing significantly to the operational success of the company regardless of geographical location.

Key Responsibilities

• Manage and optimize daily dispatch schedules for a fleet of delivery vehicles.
• Monitor the real-time location and status of all ongoing deliveries.
• Act as the primary point of contact for drivers, providing support and updates.
• Liaise with customers to confirm delivery details and resolve any issues.
• Maintain accurate electronic records of all logistical activities and shipments.
• Identify and implement improvements to dispatch and routing efficiency.

Requirements

• Proven experience in logistics coordination, dispatch, or a similar operational role.
• Excellent command of communication tools and logistics software.
• Strong organizational skills with the ability to multitask effectively.
• Demonstrated ability to work independently and manage time efficiently in a remote setting.
• Familiarity with South African road networks is an advantage.
• Problem-solving skills and a calm demeanor under pressure.

Benefits

• Competitive monthly salary with regular performance reviews.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Provision of necessary equipment for remote work.
• Opportunities for professional growth and development in logistics management.
• A collaborative and supportive virtual team environment, connecting professionals across regions.