Remote Logistics Dispatcher

Placements24; Mossel Bay; Hybrid; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Competitive salary

Medical plan

Remote work

Career growth

Job summary

Placements24 is seeking a proactive Remote Logistics Dispatcher to coordinate transportation for the Mossel Bay area and surroundings. You will be the central contact for drivers, clients, and management, ensuring timely schedules and efficient resource allocation from your home office.

You will use dispatch software to monitor routes, respond to real-time challenges, and maintain fleet performance. Strong problem‑solving and remote-working skills are essential in this fast-paced logistics role.

Qualifications

• Proven experience in logistics dispatching or transportation coordination.
• Excellent communication and interpersonal skills for remote interaction.
• Strong problem-solving abilities and decision-making.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Assign routes and schedules to drivers, optimizing fleet use.
• Monitor driver activity and locations in real-time using dispatch software.
• Communicate updates, instructions and support to drivers.
• Respond to dispatch calls, inquiries, and disruptions promptly.
• Maintain dispatch records including times, exceptions, and performance data.
• Collaborate with other departments to resolve logistical issues.

Skills

Communication skills

Problem-solving

Multitasking

Remote work readiness

Tools

Dispatch software

Route optimization software

Job description

About the Role

Our client is seeking a proactive and detail-oriented Remote Logistics Dispatcher to manage the coordination of their transportation fleet, serving the Mossel Bay area and surrounding regions. In this role, you will be the central point of communication for drivers, clients, and operational management, ensuring seamless execution of delivery schedules and efficient resource allocation. You will utilize advanced dispatch software and communication tools to monitor routes, respond to real-time challenges, and maintain optimal fleet performance from the convenience of your home office. This position requires strong problem‑solving skills and the ability to thrive in a fast‑paced, remote environment, contributing to the overall efficiency and reliability of the company's logistics network.

Key Responsibilities

• Assign routes and schedules to drivers, ensuring efficient use of fleet resources.
• Monitor driver activities and vehicle locations in real-time using dispatch software.
• Communicate effectively with drivers to provide updates, instructions, and support.
• Respond promptly to dispatch calls, customer inquiries, and operational disruptions.
• Maintain accurate dispatch records, including delivery times, exceptions, and driver performance data.
• Collaborate with other departments to resolve logistical issues and improve operational flow.

Requirements

• Proven experience in logistics dispatching, transportation coordination, or a similar role.
• Proficiency with dispatch and route optimization software .
• Excellent communication and interpersonal skills, suitable for remote interaction.
• Strong problem‑solving abilities and the capacity to make quick, effective decisions.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
• Reliable internet connection and a dedicated home office space conducive to remote work.

Benefits

• Competitive salary offered for a remote position.
• Comprehensive benefits package, including medical and retirement plans.
• Flexibility of working from home.
• Opportunities for career growth within the logistics sector.
• Access to advanced dispatch technology and tools.