Remote Dispatcher

Placements24; Durban; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote

Health benefits

Career progression

Remote work support

Job summary

Placements24 in South Africa is seeking a dedicated Remote Dispatcher to join our logistics team, coordinating deliveries and driver assignments from a home office. The role supports operations across the country with emphasis on timely, accurate dispatching and clear communication.

You will work with drivers, clients, and internal teams, resolving issues in real time and maintaining dispatch records. The position offers fully remote work, competitive pay, and opportunities for growth within the

Qualifications

• Proven experience as a Dispatcher or in a similar role.
• Excellent communication, multitasking, and problem-solving skills.
• Proficiency with dispatching software and general computer applications.
• Ability to work independently in a remote setting.
• Strong knowledge of South African transport routes.

Responsibilities

• Coordinate and assign delivery routes and schedules to drivers using dispatch software.
• Monitor driver progress in real time and address delays or issues promptly.
• Communicate with drivers, clients, and internal teams to ensure smooth operations.
• Maintain accurate dispatch records and driver performance data.
• Respond to inquiries and resolve logistics problems during transit.
• Utilize dispatch tools to optimize routes and ensure timely nationwide deliveries.

Skills

Communication

Multitasking

Problem solving

Independence

Tools

Dispatch software

Office software

Job description

About the Role

Our client is seeking a dedicated and organized Remote Dispatcher to join their expanding logistics team, supporting operations across South Africa with a focus on flexibility and efficiency. This role is crucial for ensuring the seamless coordination of delivery schedules and driver assignments, all managed from a remote work environment. You will be the central point of contact for drivers, clients, and internal teams, managing real-time updates and resolving logistical issues promptly. This position offers the opportunity to work from anywhere within South Africa, contributing to a culture that values autonomy, communication, and operational excellence.

Key Responsibilities

• Coordinate and assign delivery routes and schedules to drivers using dispatch software.
• Monitor driver progress and location in real-time, providing support and addressing any delays or issues.
• Communicate effectively with drivers, clients, and internal departments to ensure smooth logistics operations.
• Manage and update dispatch records, ensuring accuracy of information regarding deliveries and driver performance.
• Respond promptly to inquiries and resolve any logistical problems or emergencies that arise during transit.
• Utilize dispatching tools and technology to optimize route planning and ensure timely deliveries across the country.

Requirements

• Proven experience as a Dispatcher or in a similar role, preferably within the transportation or logistics industry.
• Excellent communication, multitasking, and problem-solving skills.
• Proficiency with dispatching software and general computer applications.
• Ability to work independently and manage time effectively in a remote setting.
• Strong understanding of geographical areas relevant to South African transport routes.
• Reliable internet connection and a dedicated, quiet workspace are mandatory.

Benefits

• Competitive annual salary with potential for performance bonuses.
• Fully remote position, allowing for flexible work location within South Africa.
• Comprehensive health and wellness benefits package.
• Opportunities for advancement within the logistics department.
• Provision of necessary software and remote work support.