Remote Fleet Dispatcher

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 201,000 - 335,000; Full time

Benefits offered by this job

Remote work setup support

Competitive salary

Flexible hours

Collaborative remote team

Job summary

Placements24 is seeking a highly organized Remote Fleet Dispatcher to manage logistics from a home-based office in South Africa. You will coordinate drivers, optimize routes, monitor real-time tracking, and support field operations to hit delivery targets across Richards Bay region and surrounding areas.

The role requires clear communication, multitasking, and proficiency with dispatch software and GPS systems, with a strong focus on safety and regulatory compliance.

Qualifications

• Proven experience in fleet dispatch or logistics coordination.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently in a remote setting and manage time effectively.
• Strong understanding of transportation regulations and best practices in logistics.

Responsibilities

• Coordinate and schedule daily activities for a fleet of drivers, ensuring optimal route planning and delivery efficiency.
• Monitor driver progress and vehicle locations using real-time tracking systems.
• Communicate effectively with drivers, clients, and internal teams via phone, email, and dispatch software.
• Manage and resolve logistical challenges, such as delays, vehicle issues, or customer concerns, promptly.
• Maintain accurate records of dispatch activities, driver performance, and delivery status updates.
• Implement and enforce company policies related to safety, compliance, and customer service.

Skills

Communication

Interpersonal skills

Problem solving

Time management

Independent remote work

Transportation regulations

Tools

Dispatch software

GPS tracking systems

Job description

About the Role

Our client is looking for a highly organized and proactive Remote Fleet Dispatcher to manage their logistics operations from a home-based office. You will be responsible for coordinating drivers, optimizing routes, and ensuring the efficient movement of goods throughout the specified delivery regions, including areas around Richards Bay . This role requires exceptional communication skills, a strong ability to multitask, and proficiency with dispatch and tracking software. You will play a critical role in maintaining service levels, managing unexpected disruptions, and supporting the field operations team to achieve delivery targets effectively and efficiently.

Key Responsibilities

• Coordinate and schedule daily activities for a fleet of drivers, ensuring optimal route planning and delivery efficiency .
• Monitor driver progress and vehicle locations using real-time tracking systems.
• Communicate effectively with drivers, clients, and internal teams via phone, email, and dispatch software.
• Manage and resolve logistical challenges, such as delays, vehicle issues, or customer concerns, promptly.
• Maintain accurate records of dispatch activities, driver performance, and delivery status updates.
• Implement and enforce company policies related to safety, compliance, and customer service.

Requirements

• Proven experience in fleet dispatch , logistics coordination, or a similar operational role.
• Proficiency with dispatch software, GPS tracking systems, and standard office applications.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently in a remote setting and manage time effectively.
• Strong understanding of transportation regulations and best practices in logistics.

Benefits

• Competitive monthly salary.
• Comprehensive remote work setup support.
• Opportunity to work with advanced dispatch and tracking technologies.
• Flexible working hours within a defined operational window.
• A supportive and collaborative remote team environment focused on operational excellence.