Remote Installation Specialist - Network Infrastructure

Placements24; Pretoria; Remote; ZAR 350,000 - 650,000; Full time

Benefits offered by this job

Fully remote work arrangement

Professional development opportunities

Access to advanced network technology

Global client exposure

Company benefits and paid leave

Job summary

Placements24 in South Africa seeks a skilled Remote Installation Specialist to lead remote deployments of advanced network solutions for a global client base. This role is remote-first and requires strong networking, planning, and clear communication to guide installations without on-site access.

You will work with sales and engineering, document procedures, and ensure security protocols are followed. A proactive, self-motivated professional with CCNA or equivalent certifications is preferred.

Qualifications

• Proven experience in network infrastructure installation and support.
• Ability to configure and troubleshoot TCP/IP routing and switching.
• Experience with remote access and management tools (SSH, VPN, RMM).
• Based in South Africa with reliable internet.

Responsibilities

• Provide remote guidance for network hardware installations.
• Develop detailed remote installation plans and procedures.
• Troubleshoot network configuration and connectivity issues remotely.
• Coordinate with on-site technicians and clients.
• Conduct remote system testing and validation post-installation.
• Document installation steps and configurations.
• Collaborate to refine installation methodologies.
• Ensure adherence to security protocols during remote deployment.
• Monitor installation progress and report to project managers.

Skills

Strong communication

Troubleshooting

TCP/IP networking

Routing & Switching

Remote management tools

Independent work

Education

CCNA or equivalent certification

Tools

SSH

VPN

RMM software

Job description

About the Role

Our client is seeking a dedicated Remote Installation Specialist focused on network infrastructure. This role is entirely remote, allowing you to contribute from your home office anywhere in South Africa . You will be responsible for overseeing and guiding the installation process of our advanced network solutions for a global clientele, primarily through remote coordination and support. This position requires a deep understanding of network hardware, configuration, and deployment best practices. The ideal candidate is a proactive communicator, adept at providing clear instructions and troubleshooting complex issues without direct physical access. You will collaborate closely with on-site teams, clients, and internal technical departments to ensure successful project implementations. This is an excellent opportunity for a technically proficient individual looking to leverage their expertise in a flexible, remote-first environment. Your role will be critical in ensuring the reliability and performance of our network installations, directly impacting customer success and operational continuity. We seek a motivated professional passionate about technology and delivering exceptional remote service.

Key Responsibilities

• Provide remote guidance and oversight for network hardware installations.
• Develop detailed remote installation plans and procedures.
• Troubleshoot network configuration and connectivity issues remotely.
• Coordinate with on-site technicians and clients to ensure smooth installation processes.
• Conduct remote system testing and validation post-installation.
• Document installation steps, configurations, and any encountered issues.
• Assist in the development of remote support documentation and knowledge base articles.
• Monitor installation progress and provide timely updates to project managers.
• Collaborate with sales and engineering teams to refine installation methodologies.
• Ensure adherence to security protocols during remote deployment activities.

Requirements

• Proven experience in network infrastructure installation and support.
• Strong knowledge of network hardware, TCP/IP, routing, and switching.
• Experience with remote access and management tools (e.g., SSH, VPN, RMM software).
• Excellent verbal and written communication skills.
• Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Strong problem-solving and analytical skills, with a methodical approach.
• Experience in a remote or telecommunications role is highly desirable.
• Relevant certifications such as CCNA, Network+, or equivalent are a plus.
• Must be able to work independently and manage multiple projects simultaneously.
• Must be based in South Africa and have a reliable internet connection.

Benefits

• Competitive annual salary.
• Fully remote work arrangement, eliminating commute time and costs.
• Professional development opportunities, including advanced network training.
• Access to a wide array of network technologies and solutions.
• Contribution to innovative projects impacting global connectivity.
• Supportive remote team culture and collaboration tools.
• Standard company benefits and paid leave.