Remote IT Infrastructure Installation Specialist

Placements24; Mossel Bay; Híbrido; ZAR 480 000 - 720 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Medical coverage

Retirement plan

Certifications & training

Fully remote

Resumo da oferta

Placements24 is seeking a Remote IT Infrastructure Installation Specialist to plan, configure, and oversee deployments from a remote location within South Africa. You will guide on-site teams, troubleshoot remotely, and ensure scalable hardware, software, and virtualization installations for nationwide clients.

The role requires 5+ years in IT infrastructure, strong server/network skills, and proficiency with VMware/Hyper-V, RMM tools, and scripting.

Qualificações

• 5+ years of experience in IT infrastructure support.
• Experience with server hardware (Dell, HP) and storage solutions.
• Strong knowledge of virtualization (VMware/Hyper-V).
• Proficient in remote management and scripting (PowerShell/Bash) is a plus.

Responsabilidades

• Remotely plan and design IT infrastructure deployment strategies for new client setups and system upgrades.
• Provide detailed technical guidance and support to on-site installation teams via phone, video conferencing, and documentation.
• Configure and manage network devices, servers, storage systems, and other IT hardware using remote management tools.
• Oversee the installation and setup of operating systems, virtualization platforms (VMware/Hyper-V), and essential software applications.
• Troubleshoot and resolve complex infrastructure issues encountered during remote deployments, escalating to senior engineers when necessary.
• Develop and maintain comprehensive documentation, including network diagrams, configuration guides, and installation procedures.
• Collaborate with project managers, sales teams, and client IT departments to ensure project timelines and objectives are met.
• Conduct remote testing and validation of installed systems to ensure they meet performance and security requirements.
• Stay current with emerging technologies and industry best practices in IT infrastructure and cloud solutions.
• Assist in the development and refinement of standardized installation processes and checklists.
• Provide remote support for post-installation issues and system optimizations.

Conhecimentos

Remote IT infrastructure

VMware vSphere

PowerShell

Network troubleshooting

Ferramentas

RMM tools

SSH

Remote Desktop

Descrição da oferta de emprego

About the Role

Our client, a leading global provider of cloud infrastructure and managed IT services, is seeking a dedicated Remote IT Infrastructure Installation Specialist. This is a fully remote position, allowing you to work from anywhere within **South Africa**. You will be responsible for the remote planning, configuration, and oversight of IT infrastructure installations for our diverse client base. This involves guiding on-site teams, troubleshooting remotely, and ensuring seamless deployment of hardware and software solutions. The ideal candidate will have a deep understanding of network infrastructure, server hardware, virtualization technologies, and remote management tools. Your expertise will be crucial in delivering reliable and scalable IT solutions to businesses nationwide, all managed from your remote location. This role requires a high degree of autonomy, proactivity, and excellent communication skills to effectively coordinate with various stakeholders.

Key Responsibilities

• Remotely plan and design IT infrastructure deployment strategies for new client setups and system upgrades.
• Provide detailed technical guidance and support to on-site installation teams via phone, video conferencing, and documentation.
• Configure and manage network devices, servers, storage systems, and other IT hardware using remote management tools.
• Oversee the installation and setup of operating systems, virtualization platforms (e.g., VMware, Hyper-V), and essential software applications.
• Troubleshoot and resolve complex infrastructure issues encountered during remote deployments, escalating to senior engineers when necessary.
• Develop and maintain comprehensive documentation, including network diagrams, configuration guides, and installation procedures.
• Collaborate with project managers, sales teams, and client IT departments to ensure project timelines and objectives are met.
• Conduct remote testing and validation of installed systems to ensure they meet performance and security requirements.
• Stay current with emerging technologies and industry best practices in IT infrastructure and cloud solutions.
• Assist in the development and refinement of standardized installation processes and checklists.
• Provide remote support for post-installation issues and system optimizations.

Requirements

• Minimum of 5 years of experience in IT infrastructure support, with a focus on installation, configuration, and remote management.
• Proven experience with server hardware (Dell, HP, etc.), network devices (routers, switches, firewalls), and storage solutions.
• Strong knowledge of virtualization technologies such as VMware vSphere or Microsoft Hyper-V.
• Proficiency in using remote management and monitoring tools (e.g., RMM software, SSH, remote desktop).
• Excellent understanding of TCP/IP networking, subnetting, VLANs, and network security principles.
• Experience with scripting languages (e.g., PowerShell, Bash) for automation is a significant advantage.
• Ability to work independently and manage time effectively in a remote setting.
• Exceptional problem-solving, analytical, and troubleshooting skills.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Must have a reliable internet connection and a dedicated home office setup.
• Relevant certifications such as CompTIA Network+, Server+, CCNA, or VCP are highly desirable.

Benefits

• Our client offers a highly competitive salary, reflective of the remote nature and specialized skill set required.
• The company provides a comprehensive benefits package, including excellent medical coverage, a retirement savings plan, and opportunities for professional certification and advanced training.
• This is a fully remote role, offering unparalleled flexibility and work-life balance.
• Our client fosters a culture of innovation and collaboration, providing the tools and support necessary for success in a distributed team environment, regardless of your specific location within **South Africa**.