Remote Installation Specialist - Global Network Infrastructure

Placements24; Richards Bay; Remote; ZAR 919,000 - 1,837,000; Full time

Benefits offered by this job

Fully remote position

Competitive contractor rates

International project exposure

Access to cutting-edge networking tech

Professional development and training

Job summary

Placements24 seeks a highly skilled Remote Installation Specialist to oversee and guide on-site technicians performing remote network hardware installations and maintenance across international sites. You will troubleshoot from afar, develop procedures, and ensure secure, scalable deployments.

The role thrives on proactive communication, problem solving, and leadership in a remote-first environment, with opportunities to influence global network projects from a home office.

Qualifications

• Extensive experience in network infrastructure installation, configuration, and management.
• Deep understanding of TCP/IP networking, routing protocols (BGP, OSPF), firewalls, and VPNs.
• Proficiency in troubleshooting complex network environments remotely.
• Experience in guiding or managing on-site technical personnel.
• Familiarity with various network hardware vendors and their equipment.
• Strong analytical and problem-solving skills for remote diagnosis.
• Excellent written and verbal communication for clear technical guidance.
• Proven ability to work independently in a remote setting.

Responsibilities

• Provide remote technical guidance and support to on-site installation teams performing network hardware deployments.
• Develop and refine installation procedures and best practices for network infrastructure across diverse sites.
• Conduct remote troubleshooting of complex network issues, diagnosing hardware and software problems.
• Review and approve installation plans and configurations submitted by field teams.
• Monitor network performance and identify potential issues requiring remote intervention.
• Train and mentor on-site technicians on installation techniques and troubleshooting methodologies.
• Maintain comprehensive documentation of network configurations, installation processes, and issue resolution.
• Collaborate closely with project managers, network engineers, and field teams to ensure project timelines are met.
• Ensure adherence to global security and compliance standards during all installation phases.
• Contribute to the continuous improvement of remote support processes and tools.

Skills

Network installation

TCP/IP

BGP

OSPF

VPNs

Remote troubleshooting

Mentoring onsite

Documentation

Communication

Project coordination

Tools

Cisco gear

Firewalls

Networking equipment

Job description

About the Role

Our client is pioneering advancements in global network infrastructure and is seeking highly skilled Remote Installation Specialists to join their fully remote team. This pivotal role involves the remote oversight and guidance of on-site technicians performing installations and maintenance of complex network hardware and communication systems across various international locations. The ideal candidate will possess exceptional technical acumen in network engineering and strong leadership capabilities, enabling them to effectively direct and troubleshoot from a distance. You will be instrumental in ensuring the successful deployment and ongoing integrity of our client's worldwide network, playing a critical role in maintaining seamless global connectivity. This is a unique opportunity for an experienced professional to contribute to impactful, large-scale projects without the need for relocation, leveraging their expertise in a flexible, remote-first environment. We are looking for proactive, detail-oriented individuals who excel in communication and problem solving in a virtual setting. Join our client's forward-thinking team and help shape the future of international communication networks from the comfort of your home office.

Key Responsibilities

• Provide remote technical guidance and support to on-site installation teams performing network hardware deployments.
• Develop and refine installation procedures and best practices for network infrastructure across diverse sites.
• Conduct remote troubleshooting of complex network issues, diagnosing hardware and software problems.
• Review and approve installation plans and configurations submitted by field teams.
• Monitor network performance and identify potential issues requiring remote intervention.
• Train and mentor on-site technicians on installation techniques and troubleshooting methodologies.
• Maintain comprehensive documentation of network configurations, installation processes, and issue resolution.
• Collaborate closely with project managers, network engineers, and field teams to ensure project timelines are met.
• Ensure adherence to global security and compliance standards during all installation phases.
• Contribute to the continuous improvement of remote support processes and tools.

Requirements

• Extensive experience in network infrastructure installation, configuration, and management.
• Deep understanding of TCP/IP networking, routing protocols (BGP, OSPF), firewalls, and VPNs.
• Proficiency in troubleshooting complex network environments remotely.
• Experience in guiding or managing on-site technical personnel.
• Familiarity with various network hardware vendors and their respective equipment.
• Strong analytical and problem-solving skills with the ability to diagnose issues effectively from afar.
• Excellent written and verbal communication skills, with the ability to articulate technical concepts clearly.
• Proven ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Relevant industry certifications (e.g., CCNA, CCNP, CompTIA Network+) are highly valued.
• A dedicated home office setup with a stable high-speed internet connection is essential.

Benefits

• Fully remote position offering maximum flexibility.
• Competitive contractor rates commensurate with experience.
• Opportunity to work on international, large-scale network projects.
• Access to cutting-edge networking technologies.
• Professional development and training opportunities.
• Flexible working hours.
• Direct contribution to critical global infrastructure.
• Supportive and collaborative remote team culture.