Remote Installation Coordinator

Placements24; Mossel Bay; Hybrid; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Medical & Dental benefits

Home office allowance

Career growth

Job summary

Placements24 is seeking a Remote Installation Coordinator to manage scheduling and execution of equipment installations across client sites. Working fully remotely, you will liaise with clients, field technicians, and internal teams to ensure smooth project delivery, focusing on optimized schedules and logistics in Mossel Bay and beyond.

The role requires strong organizational skills, problem-solving abilities, and effective communication, with a proactive approach to troubleshoot and prevent

Qualifications

• Experience in coordination, project management, or logistics, preferably remote.
• Strong knowledge of installation processes and field service operations.
• Excellent organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency with scheduling software and remote collaboration tools.
• Ability to anticipate challenges and implement solutions.

Responsibilities

• Schedule and coordinate on-site installation appointments for field technicians.
• Serve as the primary remote point of contact for installation-related inquiries from clients and technicians.
• Manage the logistics of equipment delivery and technician dispatch for installations.
• Troubleshoot and resolve scheduling conflicts or logistical issues that arise during the installation process.
• Maintain accurate records of installation schedules, technician availability, and project status.
• Ensure adherence to installation and maintenance protocols and client requirements.

Skills

Coordination

Project management

Logistics

Organizational skills

Communication

Tools

Scheduling software

Remote collaboration tools

Job description

About the Role

Our client is seeking an organized and technically-minded Remote Installation Coordinator to manage the scheduling and execution of equipment installations across various client sites. Operating entirely remotely, you will liaise between clients, field technicians, and internal support teams to ensure seamless project delivery. Your role will be crucial in optimizing installation schedules, managing logistics, and troubleshooting potential roadblocks before they impact service. This position is perfect for an individual with excellent organizational skills, a knack for problem-solving, and the ability to manage complex schedules from a distance, contributing to the efficient deployment of services in the Mossel Bay region and beyond.

Key Responsibilities

• Schedule and coordinate on-site installation appointments for field technicians.
• Serve as the primary remote point of contact for installation-related inquiries from clients and technicians.
• Manage the logistics of equipment delivery and technician dispatch for installations.
• Troubleshoot and resolve scheduling conflicts or logistical issues that arise during the installation process.
• Maintain accurate records of installation schedules, technician availability, and project status.
• Ensure adherence to installation and maintenance protocols and client requirements.

Requirements

• Previous experience in coordination, project management, or logistics, ideally in a remote setting.
• Strong understanding of installation processes and field service operations.
• Exceptional organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in scheduling software and remote collaboration tools.
• Ability to anticipate challenges and proactively implement solutions.

Benefits

• Competitive annual salary, reflecting your expertise in coordination.
• Fully remote position offering excellent work-life balance.
• Comprehensive medical and dental benefits package.
• Allowance for home office setup and connectivity.
• Opportunities for career growth within a leading installation and maintenance service provider.