Remote HVAC Diagnostics Expert

Placements24; Gqeberha; Hybride; ZAR 350 000 - 650 000; Plein temps

Avantages offerts par ce poste

Remote work

Health insurance

Laptop provided

Home office allowance

Training opportunities

Flexible hours

Résumé du poste

Placements24 is recruiting a Remote HVAC Diagnostic Specialist for a national leader in smart home tech in South Africa. The role is fully remote, diagnosing residential and light commercial systems using diagnostic software and client data, with support to on-site technicians when needed.

You will analyze sensor data, guide customers through steps, maintain knowledge base, and collaborate with engineering.

Qualifications

• Minimum of 5 years hands-on HVAC experience or in a similar technical support role.
• Strong diagnostic skills for residential and light commercial HVAC systems (furnace, AC, heat pumps).
• Proficiency with diagnostic software and tools; ability to interpret sensor data and error codes.

Responsabilités

• Provide remote technical support and diagnostics for HVAC systems.
• Analyze data from HVAC devices and software to identify root causes of malfunctions.
• Guide customers through troubleshooting steps via phone and digital channels.

Connaissances

Diagnostic skills

Remote communication

Data analysis

Formation

HVAC certifications (EPA 608 Universal)

Outils

Diagnostic software

CRM systems

Description du poste

Placements24 is recruiting a Remote HVAC Diagnostic Specialist for a national leader in smart home tech in South Africa. The role is fully remote, diagnosing residential and light commercial systems using diagnostic software and client data, with support to on-site technicians when needed.

You will analyze sensor data, guide customers through steps, maintain knowledge base, and collaborate with engineering.