Remote HVAC Field Service Technician - Industrial Systems

Placements24; Durban; Híbrido; ZAR 600.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plan

Paid time off

Training & certifications

Remote work tools access

Descripción de la vacante

Placements24 is seeking a dedicated Remote Field Service Technician specializing in HVAC systems. Operate from a home office to support nationwide clients using remote diagnostics and virtual collaboration to guide on-site teams or troubleshoot issues.

The role emphasizes strong communication, independent work, and delivering high uptime for critical climate control infrastructure. EPA 608 certification is required, with BMS experience a plus.

Formación

• 5+ years hands-on HVAC servicing and repair experience.
• EPA Section 608 Universal certification required.
• Experience with remote diagnostics and virtual support.
• Strong communication and time-management skills.

Responsabilidades

• Provide remote technical support for commercial/industrial HVAC systems.
• Use remote tools to diagnose faults and guide on-site techs.
• Develop troubleshooting guides and SOPs for common issues.
• Communicate clearly with field technicians during service calls.
• Analyze performance data and suggest preventive maintenance.
• Generate service reports detailing findings and actions.
• Maintain knowledge base on HVAC tech and regs.
• Escalate complex issues to engineering when needed.
• Contribute to improving remote support processes.
• Ensure timely resolution to maintain customer satisfaction.

Conocimientos

HVAC systems

Remote diagnostics

Diagnostics remotely

Communication skills

Time management

Educación

HVAC Certification

Herramientas

Remote access tools

Diagnostic software

Descripción del empleo

Placements24 is seeking a dedicated Remote Field Service Technician specializing in HVAC systems. Operate from a home office to support nationwide clients using remote diagnostics and virtual collaboration to guide on-site teams or troubleshoot issues.

The role emphasizes strong communication, independent work, and delivering high uptime for critical climate control infrastructure. EPA 608 certification is required, with BMS experience a plus.