Remote HR Generalist - Employee Relations

Placements24; Polokwane; Hybrid; ZAR 600,000 - 860,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Remote work training

Professional development

Job summary

Placements24 in South Africa is seeking a Remote HR Generalist with a strong Employee Relations focus to support a distributed workforce. The role requires compliance with labour laws and expert guidance on ER matters in a fully remote setting.

The ideal candidate has 5+ years in HR, excellent communication, and the ability to manage sensitive cases with discretion while guiding managers remotely and contributing to HR initiatives.

Qualifications

• Bachelor’s degree or higher in HR, psychology, law, or related field.
• Minimum 5 years of progressive HR experience, with significant focus on employee relations.
• Strong knowledge of South African labor law and its implications for ER.
• Proven experience in workplace investigations and handling complex ER cases.
• Excellent verbal and written communication, ability to build trust remotely.
• Ability to work independently, manage time, and thrive in a remote environment.

Responsibilities

• Provide expert guidance to employees and managers on employee relations issues such as performance management, conflict resolution, and disciplinary processes.
• Conduct impartial investigations into grievances and misconduct, document findings and recommend actions.
• Ensure consistent application of policies across the organization to promote fairness.
• Stay updated on SA labor law and advise on compliance and risk mitigation.
• Develop and deliver virtual training on ER topics for managers and staff.
• Facilitate communication between employees and management to foster a positive remote culture.
• Support HR initiatives related to engagement, retention, and culture in a distributed team.
• Maintain confidential ER records and collaborate with the broader HR team.

Skills

Employee relations

Investigations

Communication skills

Remote work

Analytical thinking

Education

Bachelor's degree in Human Resources, Industrial Psychology, Law, or related field

Tools

HRIS

MS Office

Job description

About the Role

Our client, a global leader in digital marketing solutions, is seeking a dedicated and experienced Remote HR Generalist with a strong focus on Employee Relations. This position is fully remote, offering unparalleled flexibility and the opportunity to work from anywhere within South Africa , supporting a distributed workforce. You will be instrumental in fostering a positive and productive work environment, providing expert guidance on employee relations matters, ensuring compliance with labor laws, and supporting the implementation of HR initiatives. This role requires a proactive, empathetic, and knowledgeable HR professional who can effectively manage sensitive situations and build strong relationships virtually. Join a forward-thinking company that values its employees and embraces remote work culture.

Key Responsibilities

• Provide expert guidance and support to employees and managers on a wide range of employee relations issues, including performance management, conflict resolution, and disciplinary processes.
• Conduct thorough and impartial investigations into employee grievances and misconduct allegations, documenting findings and recommending appropriate actions.
• Ensure consistent application of company policies and procedures across the organization, promoting fairness and equity.
• Stay updated on South African labor law and best practices, advising the business on compliance requirements and risk mitigation strategies.
• Develop and deliver training programs on employee relations topics to managers and employees virtually.
• Facilitate effective communication between employees and management to foster a positive and collaborative work environment.
• Support the implementation of HR initiatives related to employee engagement, retention, and culture development.
• Maintain accurate and confidential employee relations records.
• Collaborate with the broader HR team to ensure a holistic approach to employee support.
• Contribute to the development and refinement of HR policies and procedures to align with evolving business needs and remote work best practices.

Requirements

• Bachelor's degree in Human Resources, Industrial Psychology, Law, or a related field.
• A minimum of 5 years of progressive HR experience, with a significant portion dedicated to employee relations.
• In-depth knowledge and practical application of South African labor law and its implications for employee relations.
• Proven experience in conducting workplace investigations and managing complex employee relations cases.
• Exceptional communication, interpersonal, and mediation skills, with the ability to build trust and rapport remotely.
• Strong analytical and problem-solving abilities, with a high degree of empathy and discretion.
• Demonstrated ability to work independently, manage time effectively, and thrive in a remote work environment.
• Proficiency in HRIS and standard office productivity software.
• Experience in a remote-first or hybrid work environment is highly desirable.
• Certifications in conflict resolution or mediation are a plus.

Benefits

• This fully remote position offers a competitive salary, comprehensive medical aid, a retirement fund, opportunities for professional development and remote work training, and a flexible work schedule.
• While based remotely, you will be contributing to our client's presence in areas like Polokwane, Limpopo and beyond, connecting with a diverse national workforce.
• Our client is committed to supporting its remote employees with the resources and flexibility needed to succeed.