Remote Hospitality Virtual Assistant

Placements24; Klerksdorp; Hybrid; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible remote work

Online training

Professional development resources

Supportive team culture

Job summary

Placements24 is seeking a highly organized Remote Hospitality Virtual Assistant to support our dispersed team with administrative and operational tasks from a remote setting. You will manage scheduling, communications, data entry, and client support across hospitality projects.

The role requires proactive, detail-oriented professionals with strong written and verbal communication, proficiency in Microsoft Office and Google Workspace, and the ability to work independently to meet deadlines.

Qualifications

• Proven experience in an administrative support role, preferably within the hospitality sector.
• Excellent organizational skills, with a high degree of attention to detail.
• Strong written and verbal communication skills, with professional phone etiquette.
• Proficiency in virtual collaboration tools, Microsoft Office Suite, and Google Workspace.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A proactive attitude and a commitment to providing exceptional virtual support.

Responsibilities

• Manage and organize virtual appointments, meetings, and travel arrangements for team members.
• Handle incoming and outgoing communications via email, phone, and messaging platforms, ensuring prompt and professional responses.
• Maintain and update databases, spreadsheets, and CRM systems with accurate information.
• Provide virtual customer support, addressing inquiries and resolving issues promptly and efficiently.
• Assist with the preparation of reports, presentations, and other documents.
• Coordinate with various stakeholders and assist in project management tasks as needed.

Skills

Administrative support

Organizational skills

Communication

Microsoft Office

Google Workspace

Remote collaboration tools

Deadline-driven

Tools

Microsoft Office

Google Workspace

CRM systems

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Hospitality Virtual Assistant to provide comprehensive administrative and operational support to their dispersed team. This role is crucial for ensuring the smooth day-to-day functioning of various hospitality projects and client communications, all managed from a remote setting. You will handle a wide range of tasks, including scheduling, communication management, data entry, and customer support, working independently to meet deadlines and exceed expectations. This is an ideal opportunity for an experienced hospitality professional seeking the flexibility of remote work while contributing to a dynamic and innovative company culture that values efficiency and excellent client service.

Key Responsibilities

• Manage and organize virtual appointments, meetings, and travel arrangements for team members.
• Handle incoming and outgoing communications via email, phone, and messaging platforms, ensuring prompt and professional responses.
• Maintain and update databases, spreadsheets, and CRM systems with accurate information.
• Provide virtual customer support, addressing inquiries and resolving issues promptly and efficiently.
• Assist with the preparation of reports, presentations, and other documents.
• Coordinate with various stakeholders and assist in project management tasks as needed.

Requirements

• Proven experience in an administrative support role, preferably within the hospitality sector.
• Excellent organizational skills, with a high degree of attention to detail.
• Strong written and verbal communication skills, with professional phone etiquette.
• Proficiency in virtual collaboration tools, Microsoft Office Suite, and Google Workspace.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A proactive attitude and a commitment to providing exceptional virtual support.

Benefits

• Competitive pro-rata salary based on experience and hours worked.
• Flexible remote working environment, allowing for work-life balance.
• Opportunity to gain diverse experience across various hospitality functions.
• Access to online training and professional development resources.
• Supportive team culture that embraces remote collaboration and innovation.