Remote Hospitality Training Coordinator

Placements24; Stellenbosch; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Fully remote

Performance bonuses

Growth opportunities

Company culture

Home office stipend

Job summary

Placements24 is seeking a proactive Remote Hospitality Training Coordinator to design, develop, and deliver engaging online training modules for hospitality staff across locations. This fully remote role emphasizes virtual facilitation, LMS management, and content creation to maintain high service standards.

You will partner with department heads to identify training needs, track progress, and drive continuous development in a fast-paced hospitality environment based in Stellenbosch, Western

Qualifications

• Proven experience in hospitality operations and training delivery.
• Strong understanding of adult learning principles and e-learning technologies.
• Excellent virtual facilitation and presentation skills.
• Proficiency in developing training content using various digital tools.
• Experience with Learning Management Systems (LMS).
• Exceptional organizational and time management skills, crucial for remote work.
• Strong written and verbal communication skills.
• Bachelor's degree in related field preferred.

Responsibilities

• Design, develop, and deliver engaging online training modules and workshops for hospitality staff.
• Conduct training needs assessments and identify skill gaps across departments.
• Create and maintain training materials, including presentations, manuals, and e-learning content.
• Facilitate virtual training sessions, ensuring active participation and knowledge retention.
• Track and report on training progress, effectiveness, and employee development.
• Collaborate with managers to tailor training programs to departmental needs.
• Stay updated on industry best practices and incorporate them into training content.
• Manage the learning management system (LMS) and ensure all training records are accurate.
• Provide ongoing support and coaching to employees undergoing training.

Skills

Hospitality operations

Training delivery

Adult learning

E-learning tech

Virtual facilitation

Content development

LMS proficiency

Organizational skills

Communication skills

Remote work

Education

Bachelor's degree in Hospitality Management

Tools

LMS experience

Job description

About the Role

Our client is seeking a proactive and detail-oriented Remote Hospitality Training Coordinator to join their growing team. This role is crucial for developing and delivering engaging training programs to hospitality staff across various locations, all managed from the comfort of your own home office. As a fully remote position, you will leverage digital platforms and innovative learning methodologies to ensure consistent service standards and skill development within the organization. The ideal candidate will possess a strong background in hospitality operations, coupled with experience in training delivery and curriculum design. You will work collaboratively with department heads to identify training needs and develop relevant, impactful content. This is a unique opportunity to contribute to professional development within the Stellenbosch, Western Cape based company, impacting a broad range of employees without the need for a physical commute. We are looking for an enthusiastic individual who is passionate about learning and development in the hospitality sector and thrives in a virtual work environment.

Key Responsibilities

• Design, develop, and deliver engaging online training modules and workshops for hospitality staff.
• Conduct training needs assessments and identify skill gaps across different departments.
• Create and maintain training materials, including presentations, manuals, and e-learning content.
• Facilitate virtual training sessions, ensuring active participation and knowledge retention.
• Track and report on training progress, effectiveness, and employee development.
• Collaborate with managers to tailor training programs to specific departmental needs.
• Stay updated on industry best practices and incorporate them into training content.
• Manage the learning management system (LMS) and ensure all training records are accurate.
• Provide ongoing support and coaching to employees undergoing training.

Requirements

• Proven experience in hospitality operations and training delivery.
• Strong understanding of adult learning principles and e-learning technologies.
• Excellent virtual facilitation and presentation skills.
• Proficiency in developing training content using various digital tools.
• Experience with Learning Management Systems (LMS).
• Exceptional organizational and time management skills, crucial for remote work.
• Strong written and verbal communication skills.
• Bachelor's degree in Hospitality Management, Education, Human Resources, or a related field is preferred.
• Ability to work independently and as part of a remote team.

Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive salary and potential for performance bonuses.
• Opportunities for professional growth and development in e-learning and hospitality training.
• Contribution to a dynamic and innovative company culture.
• Home office stipend to support your workspace setup.