Remote Hospitality Operations Assistant

Placements24; Soweto; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Bonuses possible

Remote work option

Job summary

Placements24 is seeking a Remote Hospitality Operations Assistant to support back-office activities for Soweto guests. The role focuses on administrative tasks, data management, scheduling, and communication coordination, all performed remotely.

You will work with operations teams, manage guest databases and booking platforms, liaise with vendors, and generate regular operational reports. A detail-oriented, self-driven candidate comfortable with digital tools will excel.

Qualifications

• Proven experience in an administrative or operational support role, preferably in hospitality.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in office productivity software (Microsoft Office and Google Workspace).
• Excellent written and verbal communication skills.
• Ability to work independently in a remote environment and meet deadlines.

Responsibilities

• Provide remote administrative support to hospitality operations, including scheduling and correspondence.
• Assist with management of online booking platforms and guest databases.
• Coordinate with vendors and service providers to ensure timely delivery of supplies and services.
• Prepare reports on operational performance, guest feedback, and inventory levels.
• Support the implementation of new operational procedures and quality control measures.
• Handle internal and external communications as directed by the operations management team.

Skills

Administrative experience

Organizational skills

Written and verbal communication

Time management

Remote work capability

Tools

Microsoft Office

Google Workspace

Job description

About the Role

Our client is seeking an organized and proactive Remote Hospitality Operations Assistant to provide essential support to their operational teams, serving guests associated with Soweto . This role is critical for ensuring the smooth back-office functions that support seamless guest experiences, including administrative tasks, data management, and communication coordination. You will work remotely, leveraging digital tools to assist with scheduling, vendor liaison, and report generation. This is an excellent opportunity for an individual with strong administrative skills and a keen interest in the hospitality sector who excels in a remote work setting.

Key Responsibilities

• Provide remote administrative support to hospitality operations, including scheduling and correspondence.
• Assist with the management of online booking platforms and guest databases.
• Coordinate with vendors and service providers to ensure timely delivery of supplies and services.
• Prepare reports on operational performance, guest feedback, and inventory levels.
• Support the implementation of new operational procedures and quality control measures.
• Handle internal and external communications as directed by the operations management team.

Requirements

• Proven experience in an administrative or operational support role, preferably in hospitality.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in using office productivity software ( e.g., Microsoft Office Suite, Google Workspace ).
• Excellent written and verbal communication skills .
• Ability to work independently and manage time effectively and meet deadlines in remotes environment.
• A reliable internet connection and dedicated workspace a required.

Benefits

• Competitive annual salary with potential for bonuses.