Remote High-Volume Appointment Setter

Langford Staffing; Johannesburg; Remote; ZAR 478,000 - 597,000; Full time

Job summary

Langford Staffing is seeking experienced Outbound Appointment Setters for high-volume consumer outreach campaigns. You will make outbound calls via dialer, qualify leads, and secure transfers or appointments, while meeting daily targets.

Excellent English, coaching-ready mindset, and full-time availability during U.S. Eastern Time hours are essential. Campaigns span health benefits, insurance, telecom, and other services.

Qualifications

• 3+ years of experience in appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Experience qualifying consumers before scheduling an appointment or completing a transfer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward transfer, appointment, conversion, or call targets.
• Clear and professional spoken English.
• The ability to remain calm with impatient, skeptical, or difficult consumers.
• Strong listening skills and the ability to adjust your response.
• Accurate CRM and call-disposition habits.
• Willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Make high-volume outbound calls using an automatic dialer.
• Gain the consumer’s attention quickly.
• Deliver clear and professional call openings.
• Ask required qualification questions.
• Handle objections and initial rejection.
• Build interest without using aggressive or misleading tactics.
• Ask qualified consumers to speak with a sales representative.
• Complete warm and live transfers.
• Schedule callbacks or appointments when required.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification requirements, and opt-out procedures.
• Meet hourly and daily performance targets.

Skills

Outbound calling

Persuasive communication

Objection handling

Active listening

CRM habits

Telesales

Lead generation

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is seeking experienced Outbound Appointment Setters for high-volume consumer outreach campaigns. You will make outbound calls via dialer, qualify leads, and secure transfers or appointments, while meeting daily targets.

Excellent English, coaching-ready mindset, and full-time availability during U.S. Eastern Time hours are essential. Campaigns span health benefits, insurance, telecom, and other services.