Outbound Appointment Setter (Cold Calling)

BruntWork; South Africa; Remote; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Job summary

BruntWork is seeking an outbound appointment setter to generate interest from US-based business owners. You will conduct high-volume calls, deliver a concise script, and transfer qualified leads to closers or schedule appointments.

The role requires strong English, resilience in a fast-paced environment, and the ability to work remotely with minimal supervision. Immediate hiring and permanent work-from-home arrangements apply.

Qualifications

• 1–2 years of dedicated experience in outbound cold calling, telemarketing, or appointment setting.
• Excellent written and verbal English communication skills.
• Ability to work independently in a remote environment with minimal supervision.

Responsibilities

• Outbound Lead Generation: Make high-volume outbound calls to US business owners to generate interest.
• Pitch Delivery: Use a concise script to build interest without detailed pricing.
• Live Transfers: Route interested prospects to closers for real-time presentations.
• Appointment Scheduling: Book appointments via internal scheduling system when transfer isn't possible.
• CRM Tracking: Maintain call logs and disposition records to support the sales cycle.
• Pipeline Follow-Up: Conduct callbacks to maximize conversions.

Skills

Outbound calling

English communication

Remote work

High-volume calls

Tools

CRM software

Job description

As an Outbound Appointment Setter, you will play a key role in generating new business opportunities by conducting high-volume outbound calls to U.S.-based business owners. Your primary responsibility will be to engage prospects, spark interest in the client's services, and either transfer qualified leads directly to closers or schedule appointments for future presentations. This role is ideal for a highly motivated and resilient communicator who thrives in a fast-paced sales environment and can maintain professionalism and energy throughout a high number of daily calls.

Schedule

• Monday - Thursday, 10:00 AM - 4:00 PM CST / 6:00 PM - 12:00 AM SAST (24 work hours per week)

Responsibilities

• Outbound Lead Generation: Make high-volume outbound calls to U.S.-based business owners to generate curiosity and genuine interest in the client's offerings.
• Pitch Delivery: Deliver a concise and engaging script that builds interest without diving into detailed pricing or product specifics.
• Live Transfers: Route warm, interested prospects live to U.S.-based closers for real-time sales presentations.
• Appointment Scheduling: Coordinate and book appointments through the internal scheduling system when a live transfer cannot be completed.
• CRM Tracking: Maintain accurate call logs, pipeline metrics, and disposition records within the CRM to support sales cycle transparency.
• Pipeline Follow-Up: Execute systematic callbacks and follow up on previously contacted leads to maximize conversion opportunities.

Requirements

• Sales Footprint: 1–2 years of dedicated experience in outbound cold calling, telemarketing, or appointment setting.
• Linguistic Standard: Excellent written and verbal English communication skills.
• Volume Endurance: Ability to execute high daily call volumes while maintaining consistent energy and professional resilience.
• Objection Handling: Strong persuasion and objection-handling skills to effectively handle rejections and keep prospects engaged.
• Operational Habits: High level of attention to detail when logging call outcomes and scheduling cross-timezone appointments.
• Autonomy: Ability to work independently in a remote environment with minimal direct supervision.
• Permanent work from home
• Immediate hiring