Remote Global Operations Lead - E-commerce & Logistics

Placements24; Mtubatuba Local Municipality; Remote; ZAR 1,982,000 - 2,973,000; Full time

Benefits offered by this job

Base salary with bonuses

Stock options

Global health coverage

Retirement plans

Professional development allowance

Home office setup stipend

Job summary

Placements24, on behalf of a leading global e-commerce brand, is seeking a seasoned Global Operations Lead to steer remote, cross-border fulfillment, logistics and customer service. You will define a worldwide operations roadmap and drive performance across dispersed markets.

You will manage budgets and P&L, lead international teams, and partner with technology to deploy automation and analytics. This is a fully remote, time-zone–agnostic role requiring strong communication.

Qualifications

• Master’s degree in business/admin, supply chain, international business, or related field.
• 10+ years in global operations management within e-commerce/logistics.
• Proven experience developing and executing global operational strategies.
• Ability to lead diverse, remote international teams effectively.
• Excellent analytical, strategic thinking and problem-solving skills.
• Expertise in international logistics, customs, and trade compliance.
• Proficiency with supply chain management software and data analytics tools.
• Strong communication, negotiation and stakeholder management skills.

Responsibilities

• Develop and implement a comprehensive global operations strategy aligned with international growth objectives.
• Oversee global logistics, warehousing, and supply chain management.
• Lead a distributed international team of operations professionals.
• Establish and monitor global operational KPIs and drive improvements.
• Manage operational budgets and P&L for global operations.
• Identify and implement best practices and innovative solutions across regions to optimize service levels and reduce costs.
• Ensure compliance with international trade regulations, customs, and local operational laws.
• Collaborate with technology teams to implement and leverage operational software and automation tools.
• Drive initiatives to enhance customer experience through efficient and reliable global operations.

Skills

Global ops leadership

Remote team leadership

Strategic thinking

Data analytics

Communication

Negotiation

Problem solving

Education

Master’s degree in Business Administration, Supply Chain Management, International Business, or related field

Tools

SCM software

Data analytics tools

Job description

Placements24, on behalf of a leading global e-commerce brand, is seeking a seasoned Global Operations Lead to steer remote, cross-border fulfillment, logistics and customer service. You will define a worldwide operations roadmap and drive performance across dispersed markets.

You will manage budgets and P&L, lead international teams, and partner with technology to deploy automation and analytics. This is a fully remote, time-zone–agnostic role requiring strong communication.