Remote Global Operations Leader

Placements24; Richards Bay; Hybrid; ZAR 7,513,000 - 11,686,000; Full time

Benefits offered by this job

Stock options

Premium global health coverage

Professional development budget

Job summary

Placements24 is seeking a highly experienced Global Operations Lead to drive our international e-commerce operations remotely. You will define the global operations roadmap, optimize fulfillment, logistics, and customer service, and lead distributed teams across time zones to deliver world-class performance.

The role requires a Master’s degree and 10+ years in global operations, with strong analytics and regulatory expertise.

Qualifications

• Master's degree required or equivalent in Business Admin, SCM, International Business or related field.
• 10+ years of progressive experience in global operations management within ecommerce/logistics.
• Proven ability to develop and execute global operational strategies.
• Demonstrated leadership of diverse, remote, international teams.
• Exceptional analytical, strategic thinking and problem‑solving skills.
• Expertise in international logistics, customs and trade compliance.
• Proficiency with supply chain software and data analytics tools.
• Excellent communication, negotiation and stakeholder management.

Responsibilities

• Develop and implement a global operations strategy aligned with the company's international growth objectives.
• Oversee and manage all aspects of global logistics, warehousing, and supply chain management.
• Lead a distributed international team of operations professionals, fostering collaboration and high performance.
• Establish and monitor global operational KPIs, driving continuous improvement and efficiency gains.
• Manage operational budgets and P&L for global operations, ensuring profitability and cost-effectiveness.
• Identify and implement best practices and innovative solutions across regions to optimize service levels and reduce costs.
• Ensure compliance with international trade regulations, customs, and local operational laws.
• Collaborate with technology teams to implement and leverage operational software and automation tools.
• Drive initiatives to enhance customer experience through efficient and reliable global operations.

Education

Master's degree in Business Administration, Supply Chain Management, International Business, or a related field

Job description

Placements24 is seeking a highly experienced Global Operations Lead to drive our international e-commerce operations remotely. You will define the global operations roadmap, optimize fulfillment, logistics, and customer service, and lead distributed teams across time zones to deliver world-class performance.

The role requires a Master’s degree and 10+ years in global operations, with strong analytics and regulatory expertise.