Remote Freight Dispatcher - Global Operations

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary

Performance-based bonuses

Global logistics exposure

Professional development opportunities

Job summary

Placements24 is seeking an experienced Remote Freight Dispatcher to manage global logistics from a home office in South Africa. You will coordinate international freight across air, sea, and land, optimize routes, and maintain strong carrier relationships for timely, cost-effective delivery.

The ideal candidate has 5+ years in freight forwarding, solid knowledge of Incoterms and customs procedures, and proficiency with TMS/WMS and global tracking tools.

Qualifications

• Minimum 5 years in freight forwarding or logistics coordination.
• Deep knowledge of Incoterms and customs procedures.
• Experience with TMS/WMS and global tracking platforms.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to manage multiple shipments remotely and meet deadlines.
• Fluency in English; other languages an asset.

Responsibilities

• Coordinate dispatch of international freight across air, sea, and land.
• Optimize routes for cost-effectiveness and on-time delivery.
• Liaise with carriers, customs brokers, and clients.
• Monitor shipments and provide real-time updates.
• Resolve delays and logistical challenges as they arise.
• Ensure compliance with regulations and documentation.

Skills

Communication skills

Negotiation

Problem-solving

Analytical thinking

Time management

Remote work ability

Tools

TMS

WMS

GPS tracking

Job description

About the Role

Our client, a premier international freight forwarding company, is seeking an experienced and highly organized Remote Freight Dispatcher to manage global logistics operations. This is a fully remote position, offering the flexibility to work from anywhere within South Africa. You will be responsible for coordinating the movement of goods across various modes of transport, optimizing routes, managing carrier relationships, and ensuring timely and cost-effective delivery. The ideal candidate possesses exceptional communication skills, a deep understanding of international shipping regulations, and proficiency in logistics management software. You will be a critical link between our client's global network of partners, clients, and service providers, ensuring seamless execution of complex logistical plans. This role requires a proactive approach to problem-solving and a commitment to maintaining the highest standards of service and efficiency. We are looking for an individual who thrives in a fast-paced, independent work environment and is dedicated to optimizing global supply chains. This is an exciting opportunity to contribute to a leading company in the international trade sector, from the comfort of your own home.

Key Responsibilities

• Coordinate and manage the dispatch of international freight across air, sea, and land.
• Optimize shipping routes and modes of transport to ensure cost-effectiveness and timely delivery.
• Liaise with international carriers, customs brokers, and clients to facilitate smooth transit of goods.
• Monitor shipment progress and provide real-time updates to stakeholders.
• Resolve any logistical challenges, delays, or issues that may arise during transit.
• Ensure compliance with all international shipping regulations, customs requirements, and trade laws.
• Maintain accurate and up-to-date records of all shipments and related documentation.
• Negotiate rates and contracts with carriers and service providers.
• Utilize advanced logistics software and tracking systems to manage operations effectively.
• Foster strong relationships with clients and partners to ensure satisfaction and repeat business.

Requirements

• Minimum of 5 years of experience in freight forwarding, logistics coordination, or dispatch management, with a focus on international operations.
• In-depth knowledge of international shipping regulations, Incoterms, and customs procedures.
• Proficiency in using freight management software (e.g., TMS, WMS) and global tracking platforms.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple shipments and priorities simultaneously in a remote setting.
• Strong analytical skills and attention to detail.
• Proven ability to work independently, manage time effectively, and meet strict deadlines.
• Experience in rate negotiation with international carriers.
• Fluency in English; additional languages are an asset.
• Stable internet connection and a dedicated home office setup are required.

Benefits

• Fully remote work arrangement, allowing flexibility and work-life balance.
• Competitive salary and performance-based bonuses.
• Opportunity to manage significant global logistics operations.
• Exposure to international trade and diverse shipping markets.
• Continuous learning and professional development opportunities.
• Contribution to a well-established and respected global logistics firm.