Remote Freight Dispatch Coordinator

Placements24; Stellenbosch; Hybrid; ZAR 240,000 - 380,000; Full time

Benefits offered by this job

Remote work environment

Training on systems and processes

Career development opportunities

Job summary

Placements24 in Stellenbosch, South Africa, is seeking a highly organized Remote Freight Dispatch Coordinator to manage nationwide freight movements. This fully remote role requires coordinating with drivers, clients, and internal teams to ensure timely dispatch and optimal routes while maintaining records.

You will leverage TMS software, communicate across virtual teams, and monitor shipments to mitigate delays.

Qualifications

• Proven experience in freight dispatch, logistics coordination, or a similar role.
• Strong understanding of transportation management systems (TMS) and route optimization software.
• Excellent communication, negotiation, and interpersonal skills, suitable for remote interaction.
• Ability to multitask, prioritize, and manage time effectively in a remote setting.
• Proficiency with computer systems, including email, spreadsheets, and virtual communication tools.

Responsibilities

• Coordinate and schedule freight pickups and deliveries using logistics software.
• Communicate effectively with drivers to provide dispatch information, route guidance, and status updates.
• Monitor the progress of shipments and proactively address any potential delays or issues.
• Liaise with clients to confirm delivery details, resolve inquiries, and provide updates.
• Optimize routes and load assignments to maximize efficiency and minimize costs.
• Maintain accurate and up-to-date records of all dispatch activities in the system.
• Collaborate with warehouse, sales, and customer service teams to ensure smooth operations.
• Generate reports on dispatch performance, delivery times, and operational metrics.
• Ensure compliance with all transportation regulations and company policies.
• Troubleshoot and resolve logistical challenges as they arise.

Skills

Freight dispatch experience

Logistics coordination

Remote communication

Multitasking

TMS proficiency

Problem-solving

Education

High school diploma or equivalent

Tools

TMS software

Job description

About the Role

Our client, a leading national logistics company, is seeking a highly organized and proactive Remote Freight Dispatch Coordinator to manage and optimize freight movements across various regions. This is a fully remote position, allowing you to contribute significantly to our client's operations from the comfort of your own home. You will be responsible for coordinating with drivers, clients, and internal teams to ensure the efficient and timely dispatch of goods. The ideal candidate will possess excellent communication skills, a keen understanding of logistics operations, and the ability to manage multiple tasks simultaneously in a fast-paced, virtual environment. Your role will be critical in maintaining seamless supply chains and ensuring customer satisfaction nationwide. This remote opportunity offers the flexibility to work from anywhere while playing a key part in a vital industry. Your expertise in **Paarl**-area logistics is an advantage, but not required as the role is remote.

Key Responsibilities

• Coordinate and schedule freight pickups and deliveries using logistics software.
• Communicate effectively with drivers to provide dispatch information, route guidance, and status updates.
• Monitor the progress of shipments and proactively address any potential delays or issues.
• Liaise with clients to confirm delivery details, resolve inquiries, and provide updates.
• Optimize routes and load assignments to maximize efficiency and minimize costs.
• Maintain accurate and up-to-date records of all dispatch activities in the system.
• Collaborate with warehouse, sales, and customer service teams to ensure smooth operations.
• Generate reports on dispatch performance, delivery times, and operational metrics.
• Ensure compliance with all transportation regulations and company policies.
• Troubleshoot and resolve logistical challenges as they arise.

Requirements

• Proven experience in freight dispatch, logistics coordination, or a similar role.
• Strong understanding of transportation management systems (TMS) and route optimization software.
• Excellent communication, negotiation, and interpersonal skills, suitable for remote interaction.
• Ability to multitask, prioritize, and manage time effectively in a remote setting.
• Proficiency with computer systems, including email, spreadsheets, and virtual communication tools.
• Problem-solving skills and the ability to make quick, effective decisions.
• High school diploma or equivalent; further education or certification in logistics is a plus.
• Must have a reliable internet connection and a dedicated workspace conducive to remote work.
• Ability to work independently with minimal supervision.
• Experience with the **Paarl** region's logistics landscape is beneficial but not mandatory.
• A proactive and results-oriented mindset.

Benefits

This fully remote position offers a competitive salary and the significant benefit of working from home, eliminating commute times and costs. You will be part of a dynamic and growing logistics company with opportunities for professional development and career advancement. Our client provides comprehensive training on their systems and processes. Enjoy the flexibility and autonomy that comes with a remote role. You will be instrumental in the efficiency of nationwide freight operations. This is an excellent opportunity for an experienced logistics professional seeking a rewarding remote career. Contribute to a company culture that values efficiency, communication, and employee well-being, regardless of location.