Remote Fintech Operations Leader

Placements24; LegKraal Gate; Hybrid; ZAR 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Annual salary up to R

Fully remote work

Health, retirement and wellness benef"

Stock options

Performance-based bonuses

Access to cutting-edge technology

Job summary

Placements24 is seeking an experienced Head of Operations for a fast-growing fintech company. This fully remote leadership role requires directing operational strategy, scaling processes, and aligning customer support, payments, risk management, and compliance with business goals.

You will lead a dispersed operations team, implement KPI-driven improvements, manage budgets and P&L, and collaborate with product, engineering, and marketing to drive growth while maintaining security and regulatory

Qualifications

• Master's degree required in business, finance or related field.
• 10+ years in operations, fintech or financial services.
• Proven remote-first operations leadership and scaling experience.
• Deep knowledge of payments, risk, and regulatory compliance.

Responsibilities

• Develop and implement scalable operational strategy.
• Oversee customer support, payments, fraud prevention, and compliance.
• Lead and mentor a dispersed operations team.
• Drive process improvements and user experience.
• Set and monitor KPIs to track performance.
• Manage budgets, P&L, and resource allocation.
• Ensure compliance with financial regulations and data security.
• Collaborate with product, engineering, and marketing.
• Implement new operations tools and technologies.
• Foster a high-performance culture focused on customers.

Skills

Leadership

Strategy

Remote leadership

KPIs & budgeting

Stakeholder mgmt

Education

Master's degree in Business Administration, Finance, or related field

Tools

Payment systems software

Fraud prevention tools

Regulatory compliance tooling

Job description

Placements24 is seeking an experienced Head of Operations for a fast-growing fintech company. This fully remote leadership role requires directing operational strategy, scaling processes, and aligning customer support, payments, risk management, and compliance with business goals.

You will lead a dispersed operations team, implement KPI-driven improvements, manage budgets and P&L, and collaborate with product, engineering, and marketing to drive growth while maintaining security and regulatory