Remote Field Service Engineer: Industrial Equipment

Placements24; East London; Hybride; ZAR 992 000 - 1 570 000; Plein temps

Avantages offerts par ce poste

Bonuses

Health insurance

Home office allowance

Professional development

International travel

Remote work environment

Résumé du poste

Placements24 is seeking a Field Service Engineer to join a global, fully remote support team. You will provide advanced technical assistance for complex industrial equipment and guide on-site personnel through installation, maintenance, and repair from your home office.

The role emphasizes remote diagnostics, troubleshooting, data analysis, and documentation, with opportunities for international travel for critical interventions and training when necessary.

Qualifications

• Bachelor's degree in Engineering or equivalent practical experience.
• 5+ years of field service or technical support experience with industrial machinery.
• Proficiency with remote diagnostics, PLCs, SCADA, and industrial protocols.

Responsabilités

• Provide remote technical support for complex industrial equipment.
• Deliver step-by-step guidance for installation, maintenance and repair to on-site teams.
• Analyze performance data and logs to identify root causes.
• Create and update technical documentation such as manuals and bulletins.
• Collaborate with engineering, product development, and support teams to resolve escalations.
• Train client personnel remotely on operation and troubleshooting.

Connaissances

Remote problem solving

Communication skills

Analytical thinking

Independent work

Formation

Bachelor's degree in Engineering

Outils

PLCs

SCADA

Remote diagnostic tools

Description du poste

Placements24 is seeking a Field Service Engineer to join a global, fully remote support team. You will provide advanced technical assistance for complex industrial equipment and guide on-site personnel through installation, maintenance, and repair from your home office.

The role emphasizes remote diagnostics, troubleshooting, data analysis, and documentation, with opportunities for international travel for critical interventions and training when necessary.